The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


10 Remote Work Statistics Your Business Should Know in 2020

How organizations accommodate and — more importantly, manage — this workforce trend moving forward is an important discussion to have with their trusted technology partner.

The topic of a remote workforce has become a hot one this week as news of the coronavirus pandemic continues to evolve.

Topics: Network Management Managed Services Provider VoIP Phone Systems Unified Communications Coronavirus Remote Workforce Planning

Continuity Of Voice In Disaster (COVID-19): Prepared to Work Remotely?

While the impact of the virus is yet to be determined, the COVID-19 outbreak serves as one poignant example of the need for agility, flexibility and cohesion in the way organizations communicate (via voice or data) and conduct business.

What happens when working remotely ceases to be a luxury … and starts to become a necessity?

With the series of events unfolding surrounding the Coronavirus, employers are making operational adjustments to comply with a quickly-evolving public narrative — one that may soon include a work-from-home strategy.  Given these circumstances, how do businesses maintain effective communication with customers? With their team? How do they preserve standard business operations if employees aren't at the office? 

Topics: Network Management Business Continuity VoIP Phone Systems Unified Communications Coronavirus Remote Workforce Planning

4 Steps to Making a Smooth Transition to a Cloud Business Phone System

Here’s a step-by-step approach to getting the most out of your new cloud communications system — with a fast roll-out and zero downtime.

Your communications system represents the lifeblood of your business. So switching to a new phone system can be a big challenge for a small or medium-sized company.

The first step on the road to success is removing risks by choosing a service provider with a proven track record. Look for a partner (not just a provider) with a robust network and many satisfied, better yet, raving business customers.

Topics: Cloud Technology Education Tips and Tools Unified Communications

Cloud Formation: Why Moving to the Cloud Makes Sense for Your Communications Platform

UCaaS is an “all-in-one” solution that accommodates a transformative workplace. It merges a full-feature phone system, team chat and messaging, video conferencing, screen sharing, file collaboration, and more, and unifies them under one platform.

Cloud formations are developing fast. So much so, one could say it’s raining cloud application acronyms today.

“As a service” abbreviations pour on and on – you’ve heard of them: Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), Hardware as a Service (HaaS), Platform as a Service (PaaS), Monitoring as a Service (MaaS), Software as a Service (SaaS), and Unified Communications as a Service (UCaaS), to name a few.

Topics: Cloud Technology Unified Communications

5 Stats that Prove the Communication Revolution has Reached the Workforce

It's an old, universal truth: effective communication is key to team and organizational success. Without adapting to more intuitive, better integrated communication and collaboration tools, organizations will continue to hit the same communication barriers again and again. 

There’s this joke about millennials. Give a millennial a smartphone and he’ll live for a day… any longer than that and he’ll become a mindless, soulless, social media zombie.

Yes, it’s an all-too-common dig — a boomer scoffing at the 20-something across the room with his face buried in his phone. But all jokes aside, the next generation of communication systems and devices is transforming the way we work. With millennials now making up the largest generation in the U.S. labor force, the definitions of both “workplace” and “workday” are becoming steadily more hazy.

Topics: Network Management VoIP Phone Systems Unified Communications