The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Remote Control: 6 Communication Tools for COVID-19 and Beyond

Keeping control of a remote environment, along with possessing the optimal tools for communication/collaboration, become paramount for businesses through the pandemic and beyond.

The COVID-19 virus has created many more questions than answers for businesses in 2020. From work from home strategies, to reopening plans, to employee safety, chief among these questions is simply, "what's next?"

Topics: Unified Communications Coronavirus Remote Workforce Planning Work From Home

COVID-19: 5 Office Technology Resources for the Cloudy Business Climate Ahead

Moving forward, as a business, what resources do you need to successfully traverse the cloudy, undetermined skies surrounding COVID-19?

There’s an old Texas saying … “there is nothing between Amarillo and the North Pole but a barbed wire fence.” Another? “If you don’t like the weather in Texas, just wait a minute.”

Topics: Network Management Unified Communications Coronavirus

They've Gone Phishing: Avoid Getting Reeled in by COVID-19-Related Scams

As businesses navigate the rough seas of the ongoing pandemic, one thing’s for certain: Cybercriminals have gone phishing. Organizations must take the necessary precautions and remain vigilantly aware to avoid getting reeled in to these attacks.

Phishing attacks are nothing new. Neither is the propensity to attack during a time of crisis. Online scams like phishing, malware, and the various forms of social engineering become increasingly more effective when individuals are vulnerable, desperate, or just looking for answers.

Global concern over COVID-19 is the perfect bait.

Topics: Network Management Network Security Cybersecurity Ransomware Coronavirus

3 Things We've Learned From the COVID-19 Work From Home Experiment

As business owners anticipate the degree of normalcy after COVID-19 disrupted the workplace in March, the findings of another revolutionary experiment are coming to light ... employees suddenly and unexpectedly working from home.

Innovation can often come to light under unforeseen circumstances.

Isaac Newton, ironically, stumbled onto the field of optics while self-isolating at home, amid a plague (sound familiar?).

Topics: Cloud Technology Unified Communications Disaster Recovery Coronavirus

A Remote Reality: 5 Cybersecurity Tips Amid the Work From Home Tidal Wave

When huddled with your laptop into the kitchen nook, or spread across the couch, the comfort of your home should never soften your cybersecurity awareness. Don't let the tidal wave come crashing down on you and your business. 

If you’ve joined the Work From Home tidal wave in the last month (16 million of you, according to Slack), your home is now an extension of your office.

Topics: Network Management Unified Communications Cybersecurity Coronavirus Remote Workforce Planning Remote Work Work From Home

A Remote Reality: 3 Communication Tips That Bridge the Gap in Work-From-Home Productivity

Communication solutions such as video conferencing go a long way in bridging that collaborative gap between office and home. But they must be used strategically.

The Remote Reality: It's one that all organizations are coming to terms with in recent weeks. As the impact surrounding COVID-19 continues to set in, IT personnel are scrambling to set up "work from home" scenarios. Business executives are left with a variety of tough decisions about this suddenly scattered workforce. And employees?

Topics: Unified Communications Coronavirus Remote Workforce Planning Remote Work

How Businesses Can Securely Work From Home

When supporting a remote workforce, understand that security controls shift. Therefore, firewalls, DNS, and IDS/IPS could be ineffective when employees head home.

As the novel coronavirus (COVID-19) continues to spread, many businesses are assessing how they can prioritize their employee safety and still maintain regular business operations.

Topics: Network Management Managed Services IT Consulting Network Security Business Continuity Managed Services Provider Cybersecurity Coronavirus Remote Workforce Planning

7 Proactive Steps SMBs Can Take Amid the Coronavirus Outbreak

While the series of events surrounding COVID-19 may leave business owners seemingly with their hands tied, there are proactive steps that can alleviate concerns, ensure healthy practices, and sustain productivity for the days and weeks ahead.

As our nation and our world continues to deal with the coronavirus and its impact, small businesses find themselves on the front lines of this outbreak.

Topics: Office Equipment Business Continuity Disaster Recovery Coronavirus Remote Workforce Planning

10 Remote Work Statistics Your Business Should Know in 2020

How organizations accommodate and — more importantly, manage — this workforce trend moving forward is an important discussion to have with their trusted technology partner.

The topic of a remote workforce has become a hot one this week as news of the coronavirus pandemic continues to evolve.

Topics: Network Management Managed Services Provider VoIP Phone Systems Unified Communications Coronavirus Remote Workforce Planning

Continuity Of Voice In Disaster (COVID-19): Prepared to Work Remotely?

While the impact of the virus is yet to be determined, the COVID-19 outbreak serves as one poignant example of the need for agility, flexibility and cohesion in the way organizations communicate (via voice or data) and conduct business.

What happens when working remotely ceases to be a luxury … and starts to become a necessity?

With the series of events unfolding surrounding the Coronavirus, employers are making operational adjustments to comply with a quickly-evolving public narrative — one that may soon include a work-from-home strategy.  Given these circumstances, how do businesses maintain effective communication with customers? With their team? How do they preserve standard business operations if employees aren't at the office? 

Topics: Network Management Business Continuity VoIP Phone Systems Unified Communications Coronavirus Remote Workforce Planning