The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.

Justin L. Huffaker

Justin L. Huffaker

Justin L. Huffaker serves as the Vice President, Strategic Technology for Datamax Inc. Since joining Datamax, he has overseen several successful growth-oriented initiatives. These include starting a document management consulting practice, creating a document conversion group, developing a managed print services offering, unified communications engagement, and building a managed network services business.

Recent Posts by Justin L. Huffaker:

Tax Season is Here: Have You Audited For Social Engineered Attacks?

This is not a sophisticated scam. However, it is an effective and profitable one and it happens to an increasing number of companies across America each year around tax time.

Tax season is here. Are you safe? That seems like an odd question to ask; nevertheless, with the increasing sophistication of cybercriminals it must be considered and answered.

Topics: Network Management Technology Support Network Security Social Engineering

Doomsday Defense: Develop A Business Continuity Game Plan to Sack any Business Disruption

As your business game plans for every scenario that could come your way with a Business Continuity and/or Disaster Recovery strategy, thorough planning is essential. Communication is essential. And testing your plan is of utmost importance.

Legendary Dallas Cowboys Coach (and also B-17 Pilot) Tom Landry, the author of the Doomsday Defense, was the consummate planner.

Unequivocally calm, cool and collected under even the most overwhelming of circumstances, Landry carried with him a philosophy that if his players executed the plans he laid out for them, if coaches stuck to a rigid, to-the-minute itinerary every week, the final outcome would be favorable.

Topics: Business Continuity Disaster Recovery

Practical Business IT Security Tips for Your Entire Team

To remain secure against increasingly-sophisticated attacks, organizations need to take a more practical approach: One that involves heightened employee awareness and full executive stewardship of a collaborative, company-wide security initiative.

IT Security: It can often still be considered an “IT issue.”

But it’s more than that. Just as revenue and performance are routinely reviewed, assessed and collaborated on, security should be a talking point inside the executive boardroom and an initiative that involves all employees. It’s not just an IT issue. It’s a business issue that involves your entire organization.

Topics: Network Security Security Technology Training

Click It & Risk It: Guard Against Social Engineered Attacks with Proactive Cybersecurity Training

Beyond the infrastructure in place, what about employee education? What is your company doing to educate its team for recognizing and avoiding these sly, malicious tactics?

Human error. It’s an inevitable part of life and conducting business every day.

We’re only human, after all.

But such human error can be especially damaging in today’s cybersecurity climate. According to Verizon’s 2018 Data Breach Investigations Report, phishing or other forms of social engineering cause 93% of all data breaches. This means that employee negligence is generating a majority of cyber attacks. It's possibly only a matter of time before one of your employees is hoodwinked by human-manipulating tactics.

Topics: Network Management IT Consulting Network Security Technology Training

Keeping Score: Evaluating the Technology Infrastructure Within Your Business

Establishing quantifiable, standardized benchmarks which are then scored will allow senior business executives to begin assessing, and managing, their technology infrastructure as a whole.

Working with small and medium-sized businesses and helping manage their technology is as challenging as it is rewarding. Although every business is different, there are aspects common to all. For example, the business of an architect is different than a CPA, yet each must communicate, each must meet payroll, and each must be able to manage finances.

Topics: Network Management Managed Services IT Consulting Technology Pain

Service Level Communications—The New Network Management Paradigm

Poor communication?  In the top three?  Really? That's not a misprint ... poor communication.

There are many benefits from embracing this new network management paradigm: improved uptime, enhanced customer service and end user support, more efficient operations, and improved budget management to name a few. These benefits are realistic and attainable, yet many managed service providers struggle to deliver the promised benefits. Given the advantages provided by new technology, what else is required to be successful providing managed network services? Experience in the marketplace has shown that companies will fire technology service providers primarily for one of three reasons:

Topics: Network Management Partnering IT Consulting Technology Support Technology Pain

A Crying Shame — Scams, Cons, And Ripoffs From The Internet

We must be vigilant regarding the Internet Con Artist because eventually we will be confronted with his scams.

“A Crying Shame” is written in large headline type across the cover page of a recent issue of Consumer Reports magazine. The byline states, “Seniors and their families lose $3 billion a year to con artists. What can we do to stop them?” The magazine contains an article focused on senior citizens who, as a group, are frequently targeted by con artists and their scams - often with devastating financial consequences. Several seniors are profiled and they share their stories of being duped in the hope that they can help others and prevent future pain and loss.

Topics: Network Management IT Consulting Technology Pain

The Technology Buffet — The Shortcomings Of Buying Without A Plan

Introducing multiple manufacturers into a technology infrastructure increases support complexity, which means extra costs.

One of the best things about working with companies in the SMB space (small and medium-sized businesses) is that there is never a dull moment. Technical people tend to be problem solvers and the interesting business models, creative growth strategies, aggressive goals, and unique challenges presented by these firms are part of what makes working with them so rewarding.

Topics: Network Management Partnering IT Consulting Technology Pain

How To Find The Right IT Partner

Finding the right partner can be very challenging. Our MSP Partner Checklist can help steer you in the right direction.

IT is an often misunderstood and sometimes scary topic for business owners and executives. You know what you want from your information technology, but have absolutely no idea what is involved to get you there. The responsibility to deliver the desired end results falls on either internal IT staff or through collaboration with a IT Managed Services Provider (MSP). The challenge becomes finding IT talent with the expertise to implement appropriate technology (how are you going to find that if you don't understand

Topics: Network Management Partnering Managed Services IT Consulting

The Technology Advocate–Helping Companies Make Smart IT Decisions

The Technology Advocate provides technical advise grounded in the business case and tailored to address the unique needs of each client organization.

Are you making good decisions about investments in your technology infrastructure? What business goals are you trying to accomplish? For many companies, the answer to both questions is a resounding "um..."

Organizations of all sizes use technology to conduct business functions ranging from simple communication to complex "big data" data analysis. Sometimes the adoption of technology is well conceived and cost effective, however all too often the acquisition and deployment of new

Topics: Network Management Partnering IT Consulting