The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


They've Gone Phishing: Avoid Getting Reeled in by COVID-19-Related Scams

As businesses navigate the rough seas of the ongoing pandemic, one thing’s for certain: Cybercriminals have gone phishing. Organizations must take the necessary precautions and remain vigilantly aware to avoid getting reeled in to these attacks.

Phishing attacks are nothing new. Neither is the propensity to attack during a time of crisis. Online scams like phishing, malware, and the various forms of social engineering become increasingly more effective when individuals are vulnerable, desperate, or just looking for answers.

Global concern over COVID-19 is the perfect bait.

Topics: Network Management Network Security Cybersecurity Ransomware Coronavirus

How Businesses Can Securely Work From Home

When supporting a remote workforce, understand that security controls shift. Therefore, firewalls, DNS, and IDS/IPS could be ineffective when employees head home.

As the novel coronavirus (COVID-19) continues to spread, many businesses are assessing how they can prioritize their employee safety and still maintain regular business operations.

Topics: Network Management Managed Services IT Consulting Network Security Business Continuity Managed Services Provider Cybersecurity Coronavirus Remote Workforce Planning

Ransomware Storm Rages On for Small to Medium-Sized Businesses

To maintain both their livelihood and their credibility, SMBs must be aware of, and must be prepared for, this persistent, potentially disastrous cybersecurity threat.

Anyone who thought the Ransomware storm that hovered over businesses for years had passed, should take a look at the radar. The forecast calls for more severe weather.

Topics: Network Management Network Security Cybersecurity Ransomware

Tax Season is Here: Have You Audited For Social Engineered Attacks?

This is not a sophisticated scam. However, it is an effective and profitable one and it happens to an increasing number of companies across America each year around tax time.

Tax season is here. Are you safe? That seems like an odd question to ask; nevertheless, with the increasing sophistication of cybercriminals it must be considered and answered.

Topics: Network Management Technology Support Network Security Social Engineering

3 Best Practices for Filling the Healthcare IT Security Gap

Nearly a third of all respondents (32%) said that they had never received cybersecurity training from their workplace but should have.

Healthcare today has its share of gaps: Gaps in healthcare access, gaps in the treatment of chronic diseases, and gaps in communication between patient and provider.

But what about the existing gaps in a medical facility's IT security plan?

Topics: Network Management Network Security Healthcare Tips and Tools

Straight to the (Out) Source: 5 Questions to Ask a Potential Managed IT Partner

Considering a Managed IT agreement? Go straight to the partner you're looking to outsource to and ask them these five questions. These inquiries will reveal both their capabilities and what your expectations should be moving forward.

We are a nation of outsourcers. From groceries to household chores to business game plans, we hesitate little in handing it over to someone who specializes in x, y, or z.

Topics: Network Management Network Security

Practical Business IT Security Tips for Your Entire Team

To remain secure against increasingly-sophisticated attacks, organizations need to take a more practical approach: One that involves heightened employee awareness and full executive stewardship of a collaborative, company-wide security initiative.

IT Security: It can often still be considered an “IT issue.”

But it’s more than that. Just as revenue and performance are routinely reviewed, assessed and collaborated on, security should be a talking point inside the executive boardroom and an initiative that involves all employees. It’s not just an IT issue. It’s a business issue that involves your entire organization.

Topics: Network Security Security Technology Training

Click It & Risk It: Guard Against Social Engineered Attacks with Proactive Cybersecurity Training

Beyond the infrastructure in place, what about employee education? What is your company doing to educate its team for recognizing and avoiding these sly, malicious tactics?

Human error. It’s an inevitable part of life and conducting business every day.

We’re only human, after all.

But such human error can be especially damaging in today’s cybersecurity climate. According to Verizon’s 2018 Data Breach Investigations Report, phishing or other forms of social engineering cause 93% of all data breaches. This means that employee negligence is generating a majority of cyber attacks. It's possibly only a matter of time before one of your employees is hoodwinked by human-manipulating tactics.

Topics: Network Management IT Consulting Network Security Technology Training

5 Technology Trends that Will Help Your Organization Soar Ahead in 2019

Those who embrace change in the way they conduct business every day, across an evolving digital landscape - from automating tasks to taking a firm stance on data and network security – will produce measurable business value and soar ahead of the flock. 

Former General Electric CEO Jack Welch once said, “change before you have to.”

Innovative leaders understand well the idea of change as the rule rather than the exception. In mid-flight, they do not hesitate to travel beyond the flock of the industry companions around them, even if it means flying solo.

Technology plays an intimate role in the potential innovation of businesses, particularly in seeking a competitive edge and a notable advantage in productivity. Those who embrace change in the way they conduct business every day, across an evolving digital landscape - from automating tasks to taking a firm stance on data and network security – will produce measurable business value and soar ahead of the flock. Assuming, of course, they do so strategically and with a partner that understands and thoughtfully considers their core business objectives.

Topics: Document Management Network Management Office Equipment Content Management Production Print Network Security Cloud Technology Managed Services Provider

Overcoming Technology Challenges through Collaboration: Top Blog Posts of 2018

The dedicated team of scribes here feel that through collaboration, we can strategically identify technology challenges and properly disseminate our carefully crafted ideas on overcoming them. 

Perhaps without coincidence, our top read blog for 2018 was on the topic of “effective collaboration.”

Collaboration:  It’s a key word in defining how the Datamax Thinking Blog operates. We remain committed in our pursuit of  “educating, collaborating, and sparking ideas for maximizing the technology that matters” - be it office equipment, document workflow, network security and many business technology initiatives in between.

The dedicated team of scribes here feel that through collaboration, we can strategically identify technology challenges and properly disseminate our carefully crafted ideas on overcoming them. 

Topics: Document Management Office Equipment Document Workflow Creating Raving Fans Production Print Network Security Productivity Tips and Tools Education Tips and Tools Net Promoter Score