Unified Communications

Transform and unite the way you communicate and collaborate with CommCare — A Datamax + Intermedia Unified Communications as a Service (UCaaS) solution.

5 Stats that will compel you to join the UCaaS revolution ... now! ›

It's expected that 25% of professionals will work remotely by the end of 2023.

Data collected by Ladders career services.

CommCare means Communication and Company Cohesion.

Where people work, and how they choose to communicate, continues to transform. Whether employees are at home, at the office, or simply on the go, they need an office communications platform that moves with them.

Datamax + Intermedia's CommCare, an "all-in-one" Unified Communications solution, unifies your many channels for communicating and conducting business - phone system, team chat and messaging, video conferencing, file collaboration and more - under one manageable platform. In an increasingly mobile and remote workforce, it creates the cohesive experience every business user needs to succeed.

Below, discover 5 Key Advantages of utilizing Unified Communications with Datamax.

Datamax Unified Communications

1. Lower Costs
  • Save up to 50% on monthly phone bill (verses traditional providers)
  • Reduce infrastructure; operating costs
  • Consolidate voice and data on one network
  • Flat, per-user rate with unlimited domestic long distance
  • 90+ enterprise-grade calling features INCLUDED
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2. Increased Reliability and Uptime
  • 99.999% financially-backed uptime SLAs
  • East/West Coast redundant datacenters assures reliability and decreases latency
  • Stringent prequalification guidelines and proprietary network testing tools assure reliable connection and crystal-clear voice quality

       

3. Simplified Scaling & Management
  • Partner orders service according to the number of users; no guessing number of lines needed
  • Ordering additional service is easy and can be done online; no technician or special expertise required
  • Manage service and features using user-friendly control panel portal
  • Scaleable to a large number of users per business
Datamax Unified Communications

4. Increased Productivity & Collaboration
  • Allows user mobile devices to interact seamlessly with the customer’s phone system
  • Anywhere, anytime, on any device - for a more flexible workforce
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
  • HD video conferencing and screen sharing empowers collaboration in real time, eliminating the wasted time of back-and-forth emails
  • File sharing & backup ensures collaboration documents aren’t lost

 

5. Ensure Business Continuity
  • Working remotely? The cloud based automated attendant greets and routes calls and if your desk phones aren’t available, the mobile app is always there for you to receive and place calls
  • Find me/follow me can also be used to route calls to alternate phone numbers in case of a local outage

8 Signs that Say it's Time to Dial Up More Cohesive Communications.

Is your Communications platform working for you, or against you?  Unified Communications means better collaboration, faster access and seamless integration of devices in the workplace and out in the field.

Our free eBook will explore 8 different scenarios that might point to the need for a more unified, highly intuitive communications strategy. Click to download below!

Click Here for your free eBook! ›
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With CommCare Unified Communication Services,

we'll partner with you to fully unite your array of communication tools:

Phone System

CommCare Phone System Icon

Cloud-based phone service with 90+ calling features, managed from a single web-based portal.

Mobile

CommCare Mobile Icon

Mobile app makes smartphone an essential collaboration tool, as well as a seamless extension of your desktop phone.

Desktop

CommCare Desktop Icon

Make calls, share screens, start videos, etc. all from one desktop application.

Video Conferencing

CommCare Video Conferencing Icon

Establish personal connections with remote partners, customers with face to face meetings via GoMeet HD video.

Screen Share

CommCare Screen Share Icon

Share your computer desktop in real time, in full HD, via web browser.

Remote Office

CommCare Remote Office Icon

Configure a remote desk phone to work exactly the same as it would in the office.

Phone

CommCare Phone Icon

Pre-configured phones – with many models to choose from – are delivered to plug and play.

Voicemail

CommCare Voice Mail Icon

Manage and access voicemail from desktop phone or through mobile app.

Presence Indicator

CommCare Presence Indicator Icon

Presence indicator lets you see if a company contact is available or currently on another call.

Fax

CommCare Fax Icon

WebFax allows users to receive and manage faxes via the web or email.

File Collaboration

CommCare File Manager Icon

Access files from desktops, laptops, smartphones, tables, file servers and the web.

File Backup

CommCare File Backup Icon

Real-time backup of all files, mobile photos and videos, with point-in-time file restoration.

Start a conversation with a Datamax Unified Communications Specialist today.

Datamax Technology insights.

What our customers are saying!

Mark, Industry: Manufacturing
“Our company has used Datamax for all of our IT needs for the past seven years. We could not be more pleased. Truthfully, with the incredible reliance that we place on our server and desktop computers and the speed at which changes take place in this industry, I do not know how we would function with any degree of confidence without their services. The monthly service calls always are helpful, and our primary contact, Richard, has become like one of the family here at our company. We have presented him with numerous challenges (most of which needed immediate response), and he was always up to the task. We have also been very impressed with the rest of the behind-the-scenes Datamax support staff. We would, without hesitation, recommend Datamax for anyone's IT needs. In fact, we have, on numerous occasions.”
Mary, Industry: Government

“Below is a list of attributes Jason (our Technology Consultant) brings to the City each week he is onsite: a) Has a thorough knowledge of the City's network, b) Is aggressive in troubleshooting and getting answers to questions related to outstanding network issues, c) Very interested and involved in project planning and support, d) Always finding ways of making our network work more efficiently and adheres to "best practices" recommendations by industry standards, and e) Always concerned about security vulnerabilities from both inside and outside the network. Jason is professional, diligent, and well received by our employees. He represents himself and Datamax in a positive manner. Our city appreciates Datamax and the entire support team for the services it provides."
Justin, Industry: Sporting Goods

“From the beginning, Datamax has been an extremely huge help. Because my responsibilities are split, I can trust Datamax to resolve our IT needs in a timely and professional manner. Each person I have worked with has been professional, courteous, and hard working. Thank you Datamax for all that you do!"