"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


I'm Searching for Online Meeting Solutions: What's GoMeet and What are its Remote Workforce Capabilities?

GoMeet Video Conferencing creates smarter, faster, engaging and actionable meeting experiences. Here are a few of the benefits and features of both the video conferencing and webinar components.

Organizations have countless options as they shop and search for business video conferencing solutions. GotoMeeting. Zoom. Skype. WebEx … to name a few. As businesses scramble to enable a remote workforce, what is GoMeet, and what are its capabilities?

Topics: Cloud Technology VoIP Phone Systems Unified Communications You Ask, We Answer Coronavirus Remote Workforce Planning Remote Work

How Can I Prepare My Company for Working Remotely in Light of a Disaster or Other Event?

The Remote Work Assessment and Remote Work Checklist below are no substitute for a comprehensive disaster recovery plan. However, they may provide a beginning point for companies to plan for remote working or, if already engaged, for optimizing and improving productivity.

Disaster planning is one of the most underappreciated aspects of executive leadership – until a disaster strikes. The current situation with COVID-19 is different from familiar disasters such as hurricanes, tornadoes, and earthquakes regarding property loss and damage; however, its growing impact on our daily lives is becoming just as profound and disruptive.

Topics: IT Consulting Cloud Technology VoIP Phone Systems Unified Communications Disaster Recovery Coronavirus Remote Workforce Planning Remote Work

In Light of COVID-19, Does Datamax Have any Promotions That Can Help My Business Better Communicate?

In light of the coronavirus pandemic, Datamax, through its CommCare Program, is offering its “GoMeet” remote meeting, video conferencing, and webinar software tools for FREE through December 31, 2020. 

As an employer, are you suddenly asking yourself: How can employees be here, without really being here? There are projects to be shared, customers to be cared for, and meetings still to be conducted.

Topics: Business Continuity Unified Communications You Ask, We Answer Disaster Recovery Coronavirus Remote Workforce Planning

Does Datamax Participate With Premier Hospital Group Purchasing?

Yes ... With Canon's recent agreement with Premier Inc., Datamax can accommodate Premier members with its full range of digital imaging solutions from Canon U.S.A.

In the Healthcare Industry today, in the pursuit of maximizing patient care, interoperability is key.

Technology plays a crucial role in hospitals, private practices, and clinics alike using systems and software to access patient information. Also top of mind in today's medical environment is realizing savings and efficiencies, so that resources can be reserved specifically for patient care.

Topics: Office Equipment Canon You Ask, We Answer

The RGB/CMYK Conversion: How Do I Get My Print Output to Match the Colors on My Monitor?

We'll cover five best practices for graphic designers as they transition between screen and paper in order to optimize final color quality and accuracy. 

It’s a classic, often frightening, tale in the world of print and graphic design: You’ve spent an enormous amount of effort into a design project — why doesn’t your finished product match what you’re seeing on the screen?

Print technology has evolved tremendously in a relatively short amount of time. The advent of digital print devices has created the capability to do more with less than ever before. But at the same time, a considerable knowledge gap still exists between graphic designers utilizing RGB input at the start line of the design process, and the necessity of CMYK output at the finish.

How does one bridge that gap? 

Topics: Office Equipment Production Print Color Printing You Ask, We Answer G7

I Know Microsoft is Ending Support on Windows 7: What Do I Do Now?

Find out what the real issues are with Windows 7 after Jan. 14, and 3 steps toward a solution.

As many IT administrators already know, Windows 7 is on life support. Failing to act could place your IT environment in critical condition.

Topics: Technology Support Technology Pain You Ask, We Answer

How do I Go About Recycling My Used Toner Cartridges?

Follow these three simple steps to begin recycling your old cartridges and making a valuable positive impact on our environment.

If you’re like most organizations we know, you go through A LOT of toner.

Just as reference: Datamax ships out an average of 5,046 consumables per month. That can account for A LOT of waste. According to Evolve Recycling, a laser cartridge thrown into landfill can take up to 450 years to decompose. As organizations continue to create initiatives to lessen their impact on the environment, recycling your toner cartridges is a wonderful way to keep non-renewable resources from ending up in landfills.

Topics: DatamaxGreen Print Management You Ask, We Answer

I Think it's Time to Upgrade my Business Phone System. How Do I Determine My Costs?

The makeup of, and the costs associated with, your next-generation business phone system will depend on several factors, which we will outline with 5 key components.

If you’ve done your homework, you’ve realized that cutting the cord on your POTS (Plain Old Telephone Service) and embracing next generation communication technology will serve your organization well moving forward — from both a productivity and potentially cost-savings standpoint.

Topics: Technology Support VoIP Phone Systems Unified Communications You Ask, We Answer

I Received a Pop-up Alert Saying My Computer's Infected and to Call a Number: What Should I do?

Don't call the number! We'll break down this specific socially engineered threat, and offer 3 things your organization you can do to shore up security. 

In your effort to protect computer systems and sensitive data, socially engineered attacks need to be on your entire organization’s radar.

Social engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. According to KnowBe4, only about 3% of malware tries to exploit an exclusively technical flaw. The other 97% instead targets users through Social Engineering. 

Topics: Network Security You Ask, We Answer Social Engineering

How Much Do Advanced Certifications Matter When Selecting a Copier Service Provider?

Advanced Certifications provide key advantages for all parties involved - both the vendor and the clients they represent. We'll discuss why in this blog. 

Maybe you’ve heard copier companies tout the advanced service recognition they’ve earned from the manufacturers they represent. Maybe you haven't. 

Canon’s Association of Technical Service Professionals (ATSP) Certification. Konica Minolta’s Pro-Tech. Ricoh’s Circle of Excellence are just a few examples of manufacturer-specific advanced certification programs. They're give acclaim to service providers, provided they're willing to pursue such recognition.

Topics: Technology Support Canon Konica Minolta Technology Training You Ask, We Answer