"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.

Is Unlimited Print Volume on a Copier Service Contract Really Unlimited?

The “unlimited volume” rate could be set at such a high volume that you and your users could never reach if you tried. 

Unlimited. The word just sounds so enticing — be it Internet data plans or copier service contracts. But is there more to the story?

Topics: Office Equipment You Ask, We Answer Copier Service Copier Repair

What's Included in a Copier Service Agreement? What's Not?

The short answer is this: Labor, Parts, and Supplies… everything but the paper (and staples). But let’s expand on that just a bit.

After establishing the right copier/printer solution for a potential customer, the conversation typically leads to the accompanying service agreement. At this point, we get this question quite regularly… “So, what’s included?”

Topics: Office Equipment You Ask, We Answer Multifunction Copier Copier Service Copier Repair

Should Our Church Bring Print Production Jobs In-House?

Answer these four questions to help determine if bringing print jobs in-house could help reduce costs... and stress. 

If you're like a lot of churches, there's A LOT to be printed on a weekly basis.

Service bulletins, teaching materials, flyers, and of course the banners, posters, or other marketing pieces that advertise your ongoing series and/or convey your mission at large. More often than not, though the template may remain the same, the content within any given printed piece changes from week to week, meaning quick turnarounds are a regular part of your church staff's routine.

Topics: Office Equipment Production Print You Ask, We Answer

How Can Print Management Honestly Benefit My Organization?

We'll share three tangible ways your organization can benefit from a Print Management engagement. 

There’s this old joke about professional consultants.

How many consultants does it take to screw in a lightbulb? I'm not sure but I'll have an answer for you next Monday.

Topics: Print Management Canon Color Printing You Ask, We Answer

How do I Find the Best Managed IT Services Near Me?

How do you find the right Managed IT Services partner that fits your needs and expectations? Let's discuss.

The Managed IT Services market is on the move.

Research Dive predicts the market will hit $411 billion in 2027, up from $174 billion in 2019, with a Compound Annual Growth Rate (CAGR) of 10.2% in that period. Why the emerging demand? Here are two big reasons.

Topics: Network Management Network Security Managed Services Provider You Ask, We Answer Managed IT Services

FMV vs. EPP: What Copier Leasing Option Is Better for Me?

Making the right financial decision for your company long-term based on the leasing options available is crucial. So, FMV vs EPP: Which is a better option for your business? Let’s discuss.

When I visit with potential customers, I know this: Every organization handles, prints, and distributes documents a little differently. With that in mind, it’s important that I dig deep to truly understand their environment to help them maximize their total cost of technology ownership.

The same holds true when it comes to finances.

Topics: Office Equipment You Ask, We Answer Leasing LeaseCare

Our Office Copier's Broken Again. Why Do We Have So Many Issues?

There are many potential reasons for this (6 of which we’ve outlined below), but one simple way we believe that you can prevent going to war with your office “workhorse.” Read on to find out how.

It’s a maddening office scenario that’s been popularized by film (think 1999’s Office Space) but personally experienced by almost any end user. It happens at the most inopportune time (a huge print run at the 11th hour). It happens more often than it should (seems like every time you walk up to it). And the more it happens, the more you want to go to battle with the one device that seems to always let you down.

Topics: Office Equipment Canon You Ask, We Answer Copier Service Copier Repair

Current Supply Chain Issues Are Impacting Copier Availability. What Can We Do?

The key question regarding copier/printer availability amid supply chain disruption is this: “What is my vendor willing to do in the meantime?

Let’s be frank. Supply Chain Issues have impacted the procurement of just about everything the past two years: From cars to personal computers to common household goods.  Between stalled ships and chip shortages, copiers and printers are certainly not immune to untimely delays.

Topics: Office Equipment You Ask, We Answer

What are the Advantages of an In-House Copier Lease?

Can't get your leasing company to call you back? Have questions that need to be answered? Perhaps it may be worthwhile to consider In-House Leasing. Here are 5 potential advantages. 

When visiting with prospects and clients about current or previous experiences with copier vendors, one complaint I hear often: “I just can’t get my leasing company to call me back.” Nothing’s more frustrating than zero response to getting your questions answered or issues resolved.

Topics: Office Equipment You Ask, We Answer Leasing LeaseCare

What's Penetration Testing and Why Does My Organization Need it?

Where does one begin in gaining the necessary intelligence to know where you stand in regards to your cyber security risk? Penetration Testing is a great starting point.

Is your organization fully and confidently secure from cyber threats? It’s a big question, and one that’s often difficult for businesses to answer.

Topics: Network Management Technology Support Network Security You Ask, We Answer Cybersecurity Penetration Testing