"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


How do I Go About Recycling My Used Toner Cartridges?

Follow these three simple steps to begin recycling your old cartridges and making a valuable positive impact on our environment.

If you’re like most organizations we know, you go through A LOT of toner.

Just as reference: Datamax ships out an average of 5,046 consumables per month. That can account for A LOT of waste. According to Evolve Recycling, a laser cartridge thrown into landfill can take up to 450 years to decompose. As organizations continue to create initiatives to lessen their impact on the environment, recycling your toner cartridges is a wonderful way to keep non-renewable resources from ending up in landfills.

Topics: DatamaxGreen Print Management You Ask, We Answer

I Think it's Time to Upgrade my Business Phone System. How Do I Determine My Costs?

The makeup of, and the costs associated with, your next-generation business phone system will depend on several factors, which we will outline with 5 key components.

If you’ve done your homework, you’ve realized that cutting the cord on your POTS (Plain Old Telephone Service) and embracing next generation communication technology will serve your organization well moving forward — from both a productivity and potentially cost-savings standpoint.

Topics: Technology Support VoIP Phone Systems Unified Communications You Ask, We Answer

I Received a Pop-up Alert Saying My Computer's Infected and to Call a Number: What Should I do?

Don't call the number! We'll break down this specific socially engineered threat, and offer 3 things your organization you can do to shore up security. 

In your effort to protect computer systems and sensitive data, socially engineered attacks need to be on your entire organization’s radar.

Social engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. According to KnowBe4, only about 3% of malware tries to exploit an exclusively technical flaw. The other 97% instead targets users through Social Engineering. 

Topics: Network Security You Ask, We Answer Social Engineering

How Much Do Advanced Certifications Matter When Selecting a Copier Service Provider?

Advanced Certifications provide key advantages for all parties involved - both the vendor and the clients they represent. We'll discuss why in this blog. 

Maybe you’ve heard copier companies tout the advanced service recognition they’ve earned from the manufacturers they represent. Maybe you haven't. 

Canon’s Association of Technical Service Professionals (ATSP) Certification. Konica Minolta’s Pro-Tech. Ricoh’s Circle of Excellence are just a few examples of manufacturer-specific advanced certification programs. They're give acclaim to service providers, provided they're willing to pursue such recognition.

Topics: Technology Support Canon Konica Minolta Technology Training You Ask, We Answer

We've Got Several Desktop Printers in Our Office. Can We Cut Costs with a Single Multi-Function Copier?

By taking a hard look at several print variables, and comparing the numbers, you can potentially cut costs considerably with a single Multi-Function device.

Ever heard of the Razor and Blades Business Model? 

Wikipedia describes it as an item being sold at a low price in order to increase sales of a complementary component to that item… i.e., razor blades, i.e. consumable supplies.

The costs associated with a single function desktop printer can be a lot like the Razor and Blades Model.

Topics: Office Equipment Print Management Color Printing You Ask, We Answer

I'm Considering Leasing my Office Equipment: Who Should I Lease With?

Explore two fundamental options you have when leasing office equipment. Zero in on key components to each so you can decide, ultimately, what makes business sense for you. 

So, you are leaning towards leasing your equipment rather than purchasing it. Outstanding. Similar to so many other organizations today, you realize that revenues are generated and productivity is heightened by leveraging the use of the latest technology – not by simply owning it. Trust us, no one likes being trapped in antiquated technology.

Topics: Creating Raving Fans You Ask, We Answer Leasing LeaseCare

Why do I Really Need a Service Agreement on My Copier/MFP?

We'll discuss four areas where a Service Agreement provides critical peace of mind, and also three of things you should know BEFORE you sign on the dotted line.

With 30 + years in this industry, I’ve seen a little bit of everything when it comes to DIY copier repair jobs (ahem ... disasters).  

Topics: Technology Support Creating Raving Fans You Ask, We Answer Multifunction Copier

Annoyed by Geek Speak or Confusing Explanations? We're Here to Answer Your Questions — Concisely.

You, dear reader, need answers and you need them fast. It is our hope that “You Ask, We Answer” will be a valuable place for getting the information you need regarding the utilization of technology at your organization.

In the realm of print, document, and network management, things can get pretty technical.

At Datamax, it’s our job to dig deeply into the depths of your print fleet and your network infrastructure, and uncover ways you can maximize the technology that matters to you. We are business process consultants, we are print analysis experts; we’re IT technical specialists, ATSP certified technicians and workflow solution professionals.

But when the rubber rollers meet the road, we’re teachers.

We're here for, and because of, you. 

Topics: Creating Raving Fans You Ask, We Answer