With our exclusive PrintView Program, we've got copier and printer service management covered on a proactive and predictive level. We'll take on everyday responsibilities like communicating basic service needs, toner replenishment and meter readings. We can release your print-related IT and administrative burden by utilizing Canon ImageWare Remote and ECI FMAudit™. Beyond automating tasks like toner replenishment and meter readings, PrintView gives our technicians direct, remote access to device service data, offering enhanced technical insights PRIOR to dispatch. Maximized device uptime, with minimal interruptions. That's what PrintView delivers.
Let your device also "call out for help" for you.* With the activation of PrintView (powered by ImageWare Remote) your Canon copier delivers immediate and accurate notification of errors, jams, and alerts by e-mail to your Datamax service team, expediting the dispatch and service resolution process.
(*For Canon Brand Copiers only.)
PrintView gives our technicians a full view of your equipment service data, remotely from their mobile device. With this information, in concert with unmatched service training certifications, they are equipped with relevant device insights prior to attempting repair on your equipment.
The result? A significantly higher rate of First Call Service Resolution.
By automating low toner alerts across your entire fleet utilizing PrintView (powered by FMAudit™), your necessary replacement supplies are shipped to your location before untimely business interruption. You also eliminate the need to manage and store large, diverse onsite supply inventories.
Manually collecting and reporting meters can be an arduous, thankless task that keeps your IT or administrative team from more productive initiatives.
Remove that hassle with PrintView. Schedule the automatic transmission of meters to not only ensure the invoice you receive is what you expect, but also leverage accurate meter data to better balance print usage and manage costs moving forward.
A few of the service benefits you'll realize by enrolling in this program, offered at no cost to our clients: