The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Give Green, Get Green: Best Printing Practices that Impact the Environment & Your Bottom Line

By developing – and deploying – enterprise-wide print strategies now, businesses can over time, through the eight methodical steps, make a positive impact on the environment and their bottom line.

Texas Politician Rick Green had this signature witticism, ‘"That’s Green, like money!" Being "green," of course, also refers to corporate programs launched to help organizations be environmentally proactive.

What Green – and many businesses today – may not know, is that both initiatives (the environment and your bottom line) can be achieved simultaneously through a series of Printing Best Practices.

Topics: DatamaxGreen Print Management Managed Services Provider Color Printing

Do You Have an Open Door Policy With Your Copier?

Is the information on your devices open to anyone who happens to walk inside your office? If so, it can certainly backfire on your organization, and blow the door open for leaking sensitive information.

An open door policy at your organization may be a great initiative for encouraging openness and transparency in the company. But it can also backfire if misused by employees.

Do you have a similar open door policy on your copier? Is the information on your devices open to anyone who happens to walk inside your office? If so, it can certainly backfire on your organization, and blow the door open for leaking sensitive information. It might be time for a change in policy. 

Topics: Office Equipment Print Management Security

3 Steps to Pulling Weeds Out of Your Print Landscape

Weeds in your print environment are equally destructive. Excessive printing by users; poor tracking of devices; and even inadequate security policies that can become harmful to your organization.

Pulling weeds – it’s an arduous, thankless and literally painful task.

Albeit, a completely necessary one for a healthy garden or lawn environment. Weeds block out sunlight and steal water. They crowd out your crop space and often camouflage harmful pests or disease. If left unattended, of course, weeds only get worse.

Topics: Office Equipment Print Management

3 Ways to Put the 'Pro' Back into Your Production Print Solution

Successful planning and implementation often lies in the inherent capabilities of your production print partner — making long-term value and demonstrated expertise part of your decision making process. 

Ever started a home improvement project that should have been left to the pros?

Whether it was a leaky faucet that led to a monsoon of other issues, or a home renovation gone awry, we’ve been there. We know. With the idea of cutting a few costs, we find out quickly that DIY can quickly lead to “doing it all wrong.”

Topics: Office Equipment Print Management Production Print Color Printing

5 New Cloud Device Management Features to Help SMBs Carve Better Workflows

Recently-announced features from uniFLOW Online demonstrate 5 key advantages for organizations looking to improve productivity and enhance security in their print environment. 

Athletes will go to extensive (even preposterous) lengths to capture and preserve that competitive edge.

Former Giants Pitcher Steve Kline once wore the same ball cap all season without washing it. His reasoning? The dirt kept him grounded “and reminded me where I came from.” Famous big-wave surfer Laird Hamilton, whose day starts at 5 a.m., consumes three strategically-planned breakfasts every morning to optimize both energy and recovery.

Topics: Document Workflow Print Management Scanning Security Cloud Technology Canon

Is Your Medical Facility's Print Fleet a Picture of Health?

Ask yourself a simple health-related question about your fleet: “Do you have the freedom to focus valuable budgets on delivering real health care – not just administering it?”

Healthcare organizations conduct health exams continuously every day. But how often do they assess the health of their print fleet?

How well, under the microscope, do they examine the specific print workflows that move administrative tasks forward and manage costs along the way? How well do they track multi-function printer activities while mitigating unauthorized access to sensitive patient heath information?

What is a picture of good print fleet health?

Topics: Office Equipment Document Workflow Print Management Healthcare Tips and Tools

5 Service Areas Key Accounts Must Expect Full Visibility and Visual Results

“Since the burden of requesting service is mine, my vendor isn’t managing much — let alone my account.” — Jene T., IT Director

The late folk country singer Guy Clark, a Monahans, TX native, once noted: “You look out over the West Texans plains, and you can see 50 miles. Stand on a tuna can, you can see for 100.”

For organizations managing a large fleet of copiers and printers, you need 100-mile visibility of your provider's service and support methodologies. Rather than being confronted with a series of storms on the road in front of you (increased downtime, communication issues, inaccurate billing) you should expect clear visibility up front from your technology partner.

Topics: Office Equipment Document Workflow Print Management PrintView Key Acccounts

Upsize, Downsize, Synthesize: The Chemistry of Right-Sizing Your Corporate Print Fleet

“Our fleet, our workflows, and our costs are a cluster.” – Mary B., Office Administrator. 

There’s a certain chemistry involved with investigating print environments and the ways in which they interact, merge, and change over time.

Chemical synthesis is the purposeful execution of combining and manipulating multiple molecules to create one unique compound that is both unified and reliable. Much like the molecules that change through chemical reactions, major accounts are constantly affected by real world changes within and outside of your organization:

  • Selling a division of your company,
  • Adding a department,
  • Your stocks take a hit,
  • Company relocation,
  • Company acquisition,
  • Disaster Recovery,
  • Outsourcing print or bringing it in-house

Your printing needs evolve accordingly.

Topics: Office Equipment Document Workflow Print Management Healthcare Tips and Tools Key Acccounts

Avoid Hitting the 'Workflow Wall' With Proactive Toner Replenishment

We're out of toner again. Everybody seems to be waiting on someone else - or me." - Stephen M., Purchasing Manager

It’s called “The Wall,” and for good reason.

When a marathon runner – generally around mile 20 – fails to replenish his or her internal glycogen stores throughout the race, their body “bonks” into sudden fatigue.  The legs – depleted of all energy – wobble to a halt. The mind begins to shut down. Some runners even collapse.

Replenishment is a key factor to endurance.  In the duration of a workday, your copier is the workhorse athlete of your office’s workflow, running consistently at full speed to copy, scan, fax or print your critical documents promptly. If you unexpectedly run out toner, your device is down. And you’re down, too.

Topics: Office Equipment Print Management Productivity Tips and Tools Key Acccounts

The 3 'I's of Proactive Service: Ensuring Dominion Over the Domino Effect

Before you begin asking “When can I expect a technician” and “When will my issue be resolved,” a few key questions will shine a light on just how prompt and ultimately effective your copier service might be moving forward.

There’s an old Bizarro comic strip showing an older man leaning up against the Patient Registration desk at a doctor’s office. “I’ve been waiting for 20 minutes!” he scolds the receptionist.

“Down the hall. You want ‘impatient registration’” the woman replies.

Comedy aside, customers today are tired of waiting.

Topics: Office Equipment Partnering Print Management Productivity Tips and Tools PrintView