MaxCare® Support Agreements
When it comes to maximizing the technology that matters, “we’ve got YOU covered!”
At Datamax, we cover a whole lot of ground when we exclaim, “We’ve got you covered!” As a premier business technology provider for over 60 years, we believe we’ve covered all the bases in our pursuit to offer the very best empowering technology solutions and services. From IT Managed Services to Multifunction Printers, Datamax can help maximize YOUR Return on Technology Investments through MaxCare®, the industry’s most comprehensive portfolio of technology support services.
ImageCare - Managed Service and Support for Multifunction Print (MFP) Devices and Digital Production Systems
Datamax understands that even the most advanced technology solutions in the world are of little value without ongoing support. That’s why we are dedicated to delivering world-class solution management – far beyond the transaction.
Every Datamax solution is backed by our Total Solution Management approach that helps our clients escape the worry, inconvenience, and lost time associated with managing technology. ImageCare offers industry-defining service and support – in writing – for every facet of our office equipment solution. Plus, client-empowering programs and guarantees are built into each of our agreements. Learn more about ImageCare.
ConnectCare - Connectivity, Installation, and Training Support Services for Network-Connected Print Devices and Software Enablers
We don’t just implement technology solutions. We “strategically orchestrate” them – around your workplace, your employees, your information flow, and, most importantly, your business objectives. Our breadth of experience and team-based approach enable us to pinpoint your needs and creatively unite disparate technologies to implement solutions that harness technology to help achieve your business goals.
We ensure the smooth implementation of Datamax solutions by employing methodical project planning documents and carefully crafted agreements that we honor throughout the contract. ConnectCare – used to streamline the integration of our clients’ advanced printing systems – allows us to establish that client needs are met, the proper technology infrastructure exists to support connectivity and a foundation is in place to achieve results worth raving about. Learn more about ConnectCare.
LeaseCare – In-house Leasing Services and Technology Acquisition Strategies
Our goal is simple – to help businesses make smart decisions regarding technology. However, as a single-source provider also offering superior service and in-house leasing, we understand smart decisions involve more than the technology itself.
From pre-sale to post-sale and beyond, our primary focus is on delivering responsiveness, flexibility, and a business relationship of close accountability. Our ability to provide single-source financial services through our own leasing company (DATAMAX Leasing Division) empowers our clients to gain maximum control over their business finances – and their budget. Learn more about LeaseCare.
Other agreements we offer under MaxCare® include PrintCare, DocCare, CloudCare, ConversionCare, CommCare, and TechCare for IT managed services. If you are looking for more freedom to focus on your forte—managing your business, not your technology, consider Datamax. We’ll help you maximize the technology that matters to you.
Renata, Industry: Education
“We have recently signed leases for two of our locations. At one of our location, we were existing customer switching an old copier for a new one and our other location, new customer and installing new equipment. I want to give a huge thanks to the Datamax team for a great job they all have done, from scheduling someone to measure our area to installing the new equipment. Datamax team did a great job getting everything coordinated and making the transition smooth for both locations. Everyone was nice, professional and they all have done as promised. Thank you! ”
Colby, Industry: Legal
“I would like to thank you and Datamax for providing us with office equipment to meet our needs. I really appreciate the professionalism and straight forward solutions offered by you and Datamax. The Canon copiers have been a welcome replacement to our previous printers and copiers and the installation and setup was a breeze. As a law firm and a fee office for Chicago Title we have heavy printing demands and a need for reliable, cost effective equipment. Our Canon copiers have performed quickly and efficiently and haven't missed a beat. Thank you again for all of your help and we look forward to continuing to do business with Datamax in the future.”
Penny, Industry: Non-Profit Church
“The regular maintenance has been a blessing, too. We think of it much as we do our cars' tune-ups. The preventative work done keeps the machine running smoothly. The few times that we have had to call for service, the quick response and professional manner of the technicians has been outstanding. Our partnership with Datamax has been excellent, and we look forward to the continued relationship.”
Ligia, Industry: Energy
“We have had the pleasure to work with Brian (our Business Process Consultant) at Datamax, who diligently led the transition from a previous vendor, and took care of all phases of implementation of the new fleet of machines. Brian is responsive and thorough. In addition, the transition to the Customer Service Team was smooth and their service is excellent.”