Stay connected with your coworkers and clients wherever, whenever.
Does your organization suffer from disparate, antiquated communication tools? High operational costs? Lack of mobility? Poor technical support or a poor user (or client) experience?
CommCare, Datamax's Unified Communications as a Service (UCaaS) cloud-based solution, creates seamless communication for users unifying an array of tools - a full-feature phone system, team chat and messaging, video conferencing, screen sharing, file collaboration, and more - under one platform. It also delivers local support from systems engineers who can relate to your business needs and don't believe in "geek speak."
According to UC Today, 70% of employees find communication inefficiencies a challenge, often toggling between multiple apps, underscoring the need for unified platforms. Are your customers and colleagues suffering from disparate communications? Are inefficient communications slowing your company down?
What makes CommCare different?
- A thorough, holistic assessment digs into existing processes to uncover the specific, unique needs of users and organization.
- 99.999% guaranteed uptime
- The local support team knows your business and your people, and continues to advise well beyond the point of sale.
- Business justification development identifies ROI.
- A Communications Project Plan creates a logistical roadmap for development and implementation.
What features does CommCare unlock?
- Cloud-based phone system with 100+ advanced features
- Seamless integration with desktop and smartphone
- Video Conferencing
- Contact Center for optimized client connection (SMS, chat, email, WhatsApp)
- Mobile voicemail and transcription
- Presence Indicator
- WebFax
- AI Assistant
- Advanced Hunt Groups
- And more!
What's included with CommCare?
Each User Receives:
- Local phone # with unique extension
- Ability to have up to five endpoints
- Inbound/outbound caller ID
- WebFax
- Voicemail box with transcription services
- Mobile app & desktop app
- Online Meeting with up to 4 participants (30 participant option is available*)
- 2GB per user ShareSync file share and backup (100Gb per user option is available*)
Each Account Receives:
- Centralized management of all locations
- Auto attendant with a direct inward dial phone number
- Ability to configure up to 10 hunt groups
- Conferencing: 200 toll-free minutes per month
- Active directory integration for easy configuration of users
- Hunt group reporting
- Enable/disable call recording
