The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Jeff Walker

Jeff Walker

Jeff Walker serves as the Marketing Communications Manager for Datamax Inc. Prior to joining Datamax, he worked as a reporter, critic and editor.

Recent Posts by Jeff Walker:

5 Takeaways From Business History That Impact Today's Customer Experience

Thought-leading communication is shared. Key decisions are made. Innovations change the game entirely. But to borrow a tired, old advertising cliché, the customer must still come first.

We can learn a lot from our own history, as well as those around us. It’s true in politics, in pop culture, and certainly in business.

Topics: Creating Raving Fans Copier Service Net Promoter Score

3 Ways Canon's UVgel Technology is a Wide Format Game-Changer

Canon’s UVgel technology, as featured in the Océ Colorado Wide Format Series, is retaining the advantages of prevailing printer technologies while eliminating many of the compromises.

What constitutes a game-changer?

Atari’s ball-swatting back and forth game Pong spawned a $22 billion home gaming industry. Michael Jordan leapt from the free throw line for a spell-bounding dunk. The IBM PC Model turned personal computers from a hobby into a legitimate business tool.

Game-changers exist across all professional endeavors. They introduce a new direction and have immediate impact. They breed change. They strike fear.  They literally change the game. Print technology is no exception. Enter Canon’s signature UVgel technology.

Topics: Production Print UVgel Technology Wide Format Printers

3 Best Practices for Filling the Healthcare IT Security Gap

Nearly a third of all respondents (32%) said that they had never received cybersecurity training from their workplace but should have.

Healthcare today has its share of gaps: Gaps in healthcare access, gaps in the treatment of chronic diseases, and gaps in communication between patient and provider.

But what about the existing gaps in a medical facility's IT security plan?

Topics: Network Management Network Security Healthcare Tips and Tools

Cloud Formation: Why Moving to the Cloud Makes Sense for Your Communications Platform

UCaaS is an “all-in-one” solution that accommodates a transformative workplace. It merges a full-feature phone system, team chat and messaging, video conferencing, screen sharing, file collaboration, and more, and unifies them under one platform.

Cloud formations are developing fast. So much so, one could say it’s raining cloud application acronyms today.

“As a service” abbreviations pour on and on – you’ve heard of them: Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), Hardware as a Service (HaaS), Platform as a Service (PaaS), Monitoring as a Service (MaaS), Software as a Service (SaaS), and Unified Communications as a Service (UCaaS), to name a few.

Topics: Cloud Technology Unified Communications

Straight to the (Out) Source: 5 Questions to Ask a Potential Managed IT Partner

Considering a Managed IT agreement? Go straight to the partner you're looking to outsource to and ask them these five questions. These inquiries will reveal both their capabilities and what your expectations should be moving forward.

We are a nation of outsourcers. From groceries to household chores to business game plans, we hesitate little in handing it over to someone who specializes in x, y, or z.

Topics: Network Management Network Security

5 Stats that Prove the Communication Revolution has Reached the Workforce

It's an old, universal truth: effective communication is key to team and organizational success. Without adapting to more intuitive, better integrated communication and collaboration tools, organizations will continue to hit the same communication barriers again and again. 

There’s this joke about millennials. Give a millennial a smartphone and he’ll live for a day… any longer than that and he’ll become a mindless, soulless, social media zombie.

Yes, it’s an all-too-common dig — a boomer scoffing at the 20-something across the room with his face buried in his phone. But all jokes aside, the next generation of communication systems and devices is transforming the way we work. With millennials now making up the largest generation in the U.S. labor force, the definitions of both “workplace” and “workday” are becoming steadily more hazy.

Topics: Network Management VoIP Phone Systems Unified Communications

Do You Have an Open Door Policy With Your Copier?

Is the information on your devices open to anyone who happens to walk inside your office? If so, it can certainly backfire on your organization, and blow the door open for leaking sensitive information.

An open door policy at your organization may be a great initiative for encouraging openness and transparency in the company. But it can also backfire if misused by employees.

Do you have a similar open door policy on your copier? Is the information on your devices open to anyone who happens to walk inside your office? If so, it can certainly backfire on your organization, and blow the door open for leaking sensitive information. It might be time for a change in policy. 

Topics: Office Equipment Print Management Security

3 Steps to Pulling Weeds Out of Your Print Landscape

Weeds in your print environment are equally destructive. Excessive printing by users; poor tracking of devices; and even inadequate security policies that can become harmful to your organization.

Pulling weeds – it’s an arduous, thankless and literally painful task.

Albeit, a completely necessary one for a healthy garden or lawn environment. Weeds block out sunlight and steal water. They crowd out your crop space and often camouflage harmful pests or disease. If left unattended, of course, weeds only get worse.

Topics: Office Equipment Print Management

3 Ways to Put the 'Pro' Back into Your Production Print Solution

Successful planning and implementation often lies in the inherent capabilities of your production print partner — making long-term value and demonstrated expertise part of your decision making process. 

Ever started a home improvement project that should have been left to the pros?

Whether it was a leaky faucet that led to a monsoon of other issues, or a home renovation gone awry, we’ve been there. We know. With the idea of cutting a few costs, we find out quickly that DIY can quickly lead to “doing it all wrong.”

Topics: Office Equipment Print Management Production Print Color Printing

Tidy Up Business Processes, Transform Daily Workflow

Underneath all the manual processes, workarounds and network-related deficiencies lies an infrastructure in disarray – not unlike a closet crammed full of clothes collecting dust.

Home organization guru Marie Kondo has created enormous buzz with her Netflix series “Tidying Up with Marie Kondo.” 

Kondo’s unique methodology for decluttering clients’ living spaces, as quirky as it may seem, is fairly simple: Clients take all their personal belongings, put them in a pile, hold each one up, and ask themselves – “does it spark joy?” If not, it’s time to discard.

Topics: Document Workflow IT Consulting