Canon Production Printers

There's "NO ROOM" for inefficiencies in today's print room.

That means moving with air-tight precision from job acquisition to job fulfillment, with no service downtime in between. By partnering exclusively with one trusted partner, you gain true accountability and true visibility with all aspects of your digital press solution and service.

With the intent of maximizing your production run time, print specialists need strategic workflows that ensure they aren't walking away from jobs, customers or revenue... and not feeling constantly pressed for time.

So here are the 5 questions:

Have you experienced extended downtime — with resolution still unaccounted for?

It begs a few questions: Are your technicians sufficiently trained on digital press equipment? Are they local and able to respond swiftly and resolve issues the first time? Datamax is committed to all of the above. Corporate-wide, we've invested over 20K hours and more than $1 million over the past 5 years in such training.

Our Canon ATSP service training awards reveal themselves through the powerful metrics we measure and improve upon consistently: Response Time, Response + Resolution Time, First Call Completion Rate, and more!

Having a one-source technology partner pays off big for your print operation.

It gives you leverage (should you need it). It gives your provider more reasons to remain accountable. Accountability, to us, means thoughtfully caring for your technology throughout the entire term of the lease. With Datamax, the same company that you develop and acquire your equipment from is the same one servicing it — which equates to a mutually empowered relationship built for the long-run... and for the long production runs.