The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


4 Business Continuity Essentials to Keep Your Technology from Treading on Thin Ice

One can only tip-toe over network and infrastructure insecurities for so long before the surface beneath you cracks.

For ice fishing enthusiasts embracing their favorite winter pastime, the warning from officials is abundantly clear: don’t tread on thin ice! In fact, Minnesota’s Department of Natural Resources recommends ice at least 4 inches thick for foot travel.

A measurement any less than 4 inches could result in disaster.

The technology footpath that you tread across every day bears inherent risk. The cybersecurity climate is volatile, forcing organizations to be consistently mindful of the environment surrounding them. The solid technology foundation you create determines how confidently your organization can navigate with necessary tools to conduct business efficiently day to day.

Topics: Network Management Managed Services IT Consulting Network Security Security Business Continuity Managed Services Provider

Old School Swindling: How Social Engineering Uses Vintage Tactics to Slip Past Your Network's Defense

Social Engineering is really no different than any old school scam from the past, other than modern technology is the setting (for the modern attack)." - Justin Huffaker, Vice President of Strategic Technology, Datamax Inc.

Most recall the Martin Scorsese film “Catch Me if You Can,” which follows New York teen Frank Abagnale (played by Leonardo DiCaprio) posing as a Pan American World Airways pilot, a Georgia doctor and a Louisiana parish prosecutor to successfully execute million-dollar cons.

Abagnale’s ploys, while sophisticated, relied heavily on the ingrained, trusting nature of humans to carry out his elaborate schemes: Much like Social Engineering in 2018, some 60 years after Abagnale’s antics.

Topics: Network Management Managed Services IT Consulting Network Security Security Technology Training

Prevent Undetected Attack : 10 Safety Tips that Guard Against Ransomware

Ransomware, namely the WannaCry and NotPetya viruses, filled newsfeeds last year as the most prolific cyber security attacks in history. How prolific? The two Ransomware attacks combined to infect 200,000 machines in 100 countries, and NotPetya caused an estimated $1.2 billion in damages.

The most common shark attack against humans is known as the “hit-and-run” attack. Typically occurring in the surf zone amid murky waters, the swimmer or surfer seldom even sees its attacker.

The same could certainly be said for Ransomware in 2017.

Topics: Network Management Managed Services Network Security Security Data Back-Up

Diagnosing Your Data: Is Your Tech Stack Compliant with GDPR?

This legislation is a game changer for how applicable organizations process, retain and store customer data. 

On May 25, the European Union’s General Data Protection Regulation (GDPR) was officially enforced, representing a watershed moment for consumer data protection and privacy moving forward.

This legislation, designed to better unify and protect data privacy for European Union citizens, applies to those within EU-member countries, so US-based companies may not think that this overseas legislation is relevant to their everyday business.  These companies should think again: The GDPR could be very relevant to you and the way you currently collect and store data.

Topics: Network Management Managed Services Security Data Back-Up Managed Services Provider

Five Network Security Questions to Consider as You Seek Peace of Mind

A Network Risk Assessment can dispel security concerns and propel your team to the ultimate goal for your organization and its network infrastructure – peace of mind.

For me, there’s perhaps no better mind-clearing, stress-relieving pastime then a jaunt along the trails at a nearby state park. The sun poking its way through the towering pine trees, coupled with the low-volume sounds of the early morning surrounding me, provides me peace of mind to empower a productive week ahead.

Isn’t peace of mind – in our homes and our workplace what we all ultimately crave? Given today’s volatile cyber security climate, fear and uncertainty of everything from downtime to network intrusion can disrupt an organization’s collective contentment.

Topics: Network Management Managed Services IT Consulting Technology Support Network Security Security

Is it Time to Revamp Your Managed Print Game Plan? 

Specific print management solutions provide various levels of control and can help business owners of all-sized organizations better track usage, from features like Secure Print available directly on your MFP, up to robust enterprise, server-based solutions. 

My brother-in-law, the sales director for a newly-opened auto dealership, strives to find any way possible to keep costs low and minimize wasteful practices as the business gains momentum. We chatted about his recent challenges at a recent Sunday gathering, the buzz of March Madness games echoing from the tv in a nearby room.

Being in the industry I’m in, I naturally asked him about the set up of copiers and printers at the dealership. He struggled to recall the make and model of the machine that sits near his office.  And then he shook his head.

“But I can tell you this for sure: There’s a ton of waste,” he said. “Every day I see copies just sitting on or around the copier all the time. You wouldn’t believe it.”

Topics: Print Management Managed Services Productivity Tips and Tools PrintView

Feeling the Heat? Regulate Your IT Climate with Managed Network Services

A Managed Network Services program fine tunes and establishes control over all the moving components of your network.

Your business's network – much like, say, your home’s air conditioning unit - steadily hums along, quietly unnoticed, with what seems like relative ease. But day-to-day maintenance and unexpected downtime can make any IT administrator feel the heat in a hurry.

Topics: Network Management Managed Services Network Security

Why Qualified IT Support Is Becoming Harder (and More Expensive) to Find

As companies of every size rely on IT to operate, it’s becoming more difficult to find and hire the IT expertise you need. Is there an alternative?

When it comes to IT, many small and medium businesses struggle to find the right balance of reliability, responsiveness, and cost – not to mention technical expertise. In most cases, IT support is usually one of four ways:

  • Your niece, nephew, or first born, who is “really technical” and oversees the details for you
  • A company a business friend of yours uses that you call when your computers start freezing
  • A dedicated, in-house IT department that you keep on your payroll and “does it all”
  • A proactively, managed provider who provides a blend of remote monitoring, preventative maintenance, and help desk support when you need it

Understanding the difference between these types of support is critical to protecting your business. Hackers are everywhere, they want your information, and they are just waiting to take advantage of your small business’s network vulnerabilities.

Topics: Network Management Partnering Managed Services IT Consulting Technology Support Technology Pain Network Security

Must Read Blogs of 2017: Get the Most Out of Your Copier

It's no wonder that organizations are more active than ever in pursuing solutions to streamline traditional methods of managing documents. 

Every year, I learn more about copiers, document management, workflow, and, increasingly, managed IT topics than I did they year before.

I do my best to pass on what I learn to you.

Here are the 10 most popular posts in 2017. How to get the best service. Tips for HIPAA compliance. Scanning tips. How to track printing to keep costs down.

Read on for insights into those topics – and more – to get yourself ready for 2018!

Topics: Document Management Office Equipment Document Workflow Print Management Managed Services Technology Support Scanning Did You Know? Network Security Security Productivity Tips and Tools Data Back-Up

How NOT To Get Trapped in a Bad Copier Lease: 18 Things to Know

Keeping your lease with the partner who delivered your IT solution or designed the structure and layout of your office print fleet is an excellent way to ensure you get the best service possible throughout the length of your contract.

You have multiple choices when it comes to leasing your copiers and other office equipment.

You already know many of the advantages of leasing (more on that below) – predictable budgeting and the ability to rapidly roll-out advanced technology at a fraction of what it would cost to buy that same technology.

While leasing is a great way to take advantage of technology, the wrong leasing partner can turn business nirvana into a nightmare of poor service, unexpected fees, and trapped into using technology that no longer meets your needs because of inflexible lease terms.

We believe that being a trusted partner is good for us and, more importantly, good for our customers.

Topics: Office Equipment Partnering Managed Services Creating Raving Fans Technology Pain Productivity Tips and Tools