The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


3 Reasons Your Healthcare Organization Should Consider UCaaS

A fully integrated cloud communications platform helps accommodate a better patient experience and engagement (whether they’re at the doctor’s office or their own bedroom).

If there’s any industry that demands real-time, anytime, anywhere accessibility, it’s healthcare.

In recent years, the uptick in mobile clinics, in-home care specialists, and telehealth providers have extended the workplace of healthcare providers well beyond the examination room. Patient care has evolved (certainly since the pandemic), and patient needs and expectations have evolved with them.

Topics: Cloud Technology VoIP Phone Systems Unified Communications Automation

Cloud Document Management or On-Premise: Find The Right Path For You

For organizations aware of the power that comes with digitally accessing, tracking, and securing a multitude of documents in one system, the next choice becomes a tougher one: Cloud or on-premise? What's the right path for you? 

It’s been said before that The 3 C’s of life are choices, chances, and changes.

When it comes to document workflow, the chance to improve slow, ineffective, and error-prone manual document workflow processes necessitates change. Changing to a digitized business process via a Document Management System (DMS) can impact productivity and your customer's overall experience. For a growing number of organizations today, DMS is undoubtedly the right path for the road ahead.

Topics: Document Management Document Workflow Cloud Technology

Top 4 Things You Should Know About Microsoft Universal Print

Outside of restricting who can see and use which printers, basic usage tracking capabilities, and other vanilla print management features, Microsoft Universal Print does not do much else— especially compared to the full-blown print management solutions that we’ve evaluated in the past." - Keypoint Intelligence

For organizations eager to extend their existing cloud services, the arrival of Universal Print was a much anticipated and more-than-welcome technology delivery.

Topics: Print Management Cloud Technology Cloud Print

Considering Cloud Print Management? These 6 Questions are Looming.

The short answer is that cloud services create new opportunities. Print management is no exception.

Just as migration is a necessary journey toward available resources at any given time, businesses, too, are increasingly finding new capabilities in the cloud.

Cloud migration is soaring. Flexera’s “2020 State of the Cloud Report” says that 93% of enterprises use some form of multi-cloud services, up from 84% in 2019. The COVID-19 pandemic and ensuing Work From Home mandates only rushed the migration for many.

Topics: Print Management Cloud Technology Canon UniFLOW

3 Things We've Learned From the COVID-19 Work From Home Experiment

As business owners anticipate the degree of normalcy after COVID-19 disrupted the workplace in March, the findings of another revolutionary experiment are coming to light ... employees suddenly and unexpectedly working from home.

Innovation can often come to light under unforeseen circumstances.

Isaac Newton, ironically, stumbled onto the field of optics while self-isolating at home, amid a plague (sound familiar?).

Topics: Cloud Technology Unified Communications Disaster Recovery Coronavirus

4 Steps to Making a Smooth Transition to a Cloud Business Phone System

Here’s a step-by-step approach to getting the most out of your new cloud communications system — with a fast roll-out and zero downtime.

Your communications system represents the lifeblood of your business. So switching to a new phone system can be a big challenge for a small or medium-sized company.

The first step on the road to success is removing risks by choosing a service provider with a proven track record. Look for a partner (not just a provider) with a robust network and many satisfied, better yet, raving business customers.

Topics: Cloud Technology Education Tips and Tools Unified Communications

Cloud Formation: Why Moving to the Cloud Makes Sense for Your Communications Platform

UCaaS is an “all-in-one” solution that accommodates a transformative workplace. It merges a full-feature phone system, team chat and messaging, video conferencing, screen sharing, file collaboration, and more, and unifies them under one platform.

Cloud formations are developing fast. So much so, one could say it’s raining cloud application acronyms today.

“As a service” abbreviations pour on and on – you’ve heard of them: Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), Hardware as a Service (HaaS), Platform as a Service (PaaS), Monitoring as a Service (MaaS), Software as a Service (SaaS), and Unified Communications as a Service (UCaaS), to name a few.

Topics: Cloud Technology Unified Communications

5 New Cloud Device Management Features to Help SMBs Carve Better Workflows

Recently-announced features from uniFLOW Online demonstrate 5 key advantages for organizations looking to improve productivity and enhance security in their print environment. 

Athletes will go to extensive (even preposterous) lengths to capture and preserve that competitive edge.

Former Giants Pitcher Steve Kline once wore the same ball cap all season without washing it. His reasoning? The dirt kept him grounded “and reminded me where I came from.” Famous big-wave surfer Laird Hamilton, whose day starts at 5 a.m., consumes three strategically-planned breakfasts every morning to optimize both energy and recovery.

Topics: Document Workflow Print Management Scanning Security Cloud Technology Canon

5 Technology Trends that Will Help Your Organization Soar Ahead in 2019

Those who embrace change in the way they conduct business every day, across an evolving digital landscape - from automating tasks to taking a firm stance on data and network security – will produce measurable business value and soar ahead of the flock. 

Former General Electric CEO Jack Welch once said, “change before you have to.”

Innovative leaders understand well the idea of change as the rule rather than the exception. In mid-flight, they do not hesitate to travel beyond the flock of the industry companions around them, even if it means flying solo.

Technology plays an intimate role in the potential innovation of businesses, particularly in seeking a competitive edge and a notable advantage in productivity. Those who embrace change in the way they conduct business every day, across an evolving digital landscape - from automating tasks to taking a firm stance on data and network security – will produce measurable business value and soar ahead of the flock. Assuming, of course, they do so strategically and with a partner that understands and thoughtfully considers their core business objectives.

Topics: Document Management Network Management Office Equipment Content Management Production Print Network Security Cloud Technology Managed Services Provider

Small Businesses Can Think Big With Cloud-based Technology

Is your SMB ready to think bigger about the technology you deploy? Are the practical advantages that come with cloud-based solutions a right fit for your organization? 

Author Tim Ferris says “Life’s too short to think small.”

Many ambitious, hungry start-up entrepreneurs begin with nothing other than a huge dream.

Naysayers may accuse them of having their head “in the clouds” when it comes to their business vision, with their seemingly unrealistic, impractical ideas and expectations.

Either way, business owners having their heads in cloud technology is both practical and advantageous. Given the right technology partner, utilizing cloud-based tools can boost productivity and demand minimal management effort on their part.  

Topics: Network Management IT Consulting Productivity Tips and Tools Cloud Technology Data Back-Up