The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


4 Steps to Making a Smooth Transition to a Modern Business Phone System

Here’s a step-by-step approach to getting the most out of your new cloud communications system — with a fast roll-out and zero downtime.

Your communications system represents the lifeblood of your business. So switching to a new phone system can be a big challenge for a small or medium-sized company.

The first step on the road to success is removing risks by choosing a service provider with a proven track record. Look for a partner (not just a provider) with a robust network and many satisfied, better yet, raving business customers.

Topics: Cloud Technology Education Tips and Tools Unified Communications

5 Takeaways From Business History That Impact Today's Customer Experience

Thought-leading communication is shared. Key decisions are made. Innovations change the game entirely. But to borrow a tired, old advertising cliché, the customer must still come first.

We can learn a lot from our own history, as well as those around us. It’s true in politics, in pop culture, and certainly in business.

Topics: Creating Raving Fans Copier Service Net Promoter Score

Give Green, Get Green: Best Printing Practices that Impact the Environment & Your Bottom Line

By developing – and deploying – enterprise-wide print strategies now, businesses can over time, through the eight methodical steps, make a positive impact on the environment and their bottom line.

Texas Politician Rick Green had this signature witticism, ‘"That’s Green, like money!" Being "green," of course, also refers to corporate programs launched to help organizations be environmentally proactive.

What Green – and many businesses today – may not know, is that both initiatives (the environment and your bottom line) can be achieved simultaneously through a series of Printing Best Practices.

Topics: DatamaxGreen Print Management Managed Services Provider Color Printing

3 Ways Canon's UVgel Technology is a Wide Format Game-Changer

Canon’s UVgel technology, as featured in the Océ Colorado Wide Format Series, is retaining the advantages of prevailing printer technologies while eliminating many of the compromises.

What constitutes a game-changer?

Atari’s ball-swatting back and forth game Pong spawned a $22 billion home gaming industry. Michael Jordan leapt from the free throw line for a spell-bounding dunk. The IBM PC Model turned personal computers from a hobby into a legitimate business tool.

Game-changers exist across all professional endeavors. They introduce a new direction and have immediate impact. They breed change. They strike fear.  They literally change the game. Print technology is no exception. Enter Canon’s signature UVgel technology.

Topics: Production Print UVgel Technology Wide Format Printers

Doomsday Defense: Develop A Business Continuity Game Plan to Sack any Business Disruption

As your business game plans for every scenario that could come your way with a Business Continuity and/or Disaster Recovery strategy, thorough planning is essential. Communication is essential. And testing your plan is of utmost importance.

Legendary Dallas Cowboys Coach (and also B-17 Pilot) Tom Landry, the author of the Doomsday Defense, was the consummate planner.

Unequivocally calm, cool and collected under even the most overwhelming of circumstances, Landry carried with him a philosophy that if his players executed the plans he laid out for them, if coaches stuck to a rigid, to-the-minute itinerary every week, the final outcome would be favorable.

Topics: Business Continuity Disaster Recovery

3 Best Practices for Filling the Healthcare IT Security Gap

Nearly a third of all respondents (32%) said that they had never received cybersecurity training from their workplace but should have.

Healthcare today has its share of gaps: Gaps in healthcare access, gaps in the treatment of chronic diseases, and gaps in communication between patient and provider.

But what about the existing gaps in a medical facility's IT security plan?

Topics: Network Management Network Security Healthcare Tips and Tools

Cloud Formation: Why Moving to the Cloud Makes Sense for Your Communications Platform

UCaaS is an “all-in-one” solution that accommodates a transformative workplace. It merges a full-feature phone system, team chat and messaging, video conferencing, screen sharing, file collaboration, and more, and unifies them under one platform.

Cloud formations are developing fast. So much so, one could say it’s raining cloud application acronyms today.

“As a service” abbreviations pour on and on – you’ve heard of them: Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), Hardware as a Service (HaaS), Platform as a Service (PaaS), Monitoring as a Service (MaaS), Software as a Service (SaaS), and Unified Communications as a Service (UCaaS), to name a few.

Topics: Cloud Technology Unified Communications

Straight to the (Out) Source: 5 Questions to Ask a Potential Managed IT Partner

Considering a Managed IT agreement? Go straight to the partner you're looking to outsource to and ask them these five questions. These inquiries will reveal both their capabilities and what your expectations should be moving forward.

We are a nation of outsourcers. From groceries to household chores to business game plans, we hesitate little in handing it over to someone who specializes in x, y, or z.

Topics: Network Management Network Security

5 Stats that Prove the Communication Revolution has Reached the Workforce

It's an old, universal truth: effective communication is key to team and organizational success. Without adapting to more intuitive, better integrated communication and collaboration tools, organizations will continue to hit the same communication barriers again and again. 

There’s this joke about millennials. Give a millennial a smartphone and he’ll live for a day… any longer than that and he’ll become a mindless, soulless, social media zombie.

Yes, it’s an all-too-common dig — a boomer scoffing at the 20-something across the room with his face buried in his phone. But all jokes aside, the next generation of communication systems and devices is transforming the way we work. With millennials now making up the largest generation in the U.S. labor force, the definitions of both “workplace” and “workday” are becoming steadily more hazy.

Topics: Network Management VoIP Phone Systems Unified Communications

Do You Have an Open Door Policy With Your Copier?

Is the information on your devices open to anyone who happens to walk inside your office? If so, it can certainly backfire on your organization, and blow the door open for leaking sensitive information.

An open door policy at your organization may be a great initiative for encouraging openness and transparency in the company. But it can also backfire if misused by employees.

Do you have a similar open door policy on your copier? Is the information on your devices open to anyone who happens to walk inside your office? If so, it can certainly backfire on your organization, and blow the door open for leaking sensitive information. It might be time for a change in policy. 

Topics: Office Equipment Print Management Security