The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


The 8 Things Every SMB Must Know About Cybersecurity

Stop thinking the small size of your business will protect you from cybercriminals. It won't.

Too many small and medium businesses believe that they aren't a target for hackers and cybercriminals.

If that statement describes your view of security, you're wrong.

Cybercriminals target businesses of every size and in every industry. They're looking for easy pickings. After all, why try to rob Fort Knox when the houses down the street all have their doors unlocked?

Here are eight things every SMB must know about cybersecurity.

Topics: Managed Services IT Consulting Network Security Security

An IT Headache Cure Better Than Aspirin: Outsource Data Backup

Without a data backup strategy, SMBs put their business at risk of failure.

Most SMBs couldn't survive not having access to their information for a few days.

Yet many SMBs ignore the one critical thing they need to do to maintain access to their information – a data backup strategy.

Business owners often simply don't understand how important the issue is – or think that backing up their laptop hard drive or a cloud storage service like Google Drive or Box is a backup strategy.

IT pros know how important data backup is but have enough to worry about - about securing the network perimeter and preventing ransomware and other cyberattacks, troubleshooting copiers and printers, and trying to plan out an IT strategy that balances costs, business needs, and security.

Topics: Managed Services Cloud Technology Data Back-Up

Data Backup Protects Your Small Business From Ransomware Attacks

Data backup is (or should be) a part of every businesses IT strategy. Add in the fact, that data backup is a final line of defense against ransomware, and you're crazy if you don't have an online backup strategy.

Cyber attacks on small businesses is BIG BUSINESS for cybercriminals. That’s because they know that you may not have the money (or the muscle) to secure your small business’s network. Even worse is the fact that there is little or no recourse for the small business owner who falls prey to a ransomware attack. Many simply pony up the money just to get their critical information back.

Topics: Network Management Managed Services IT Consulting Network Security Security Data Back-Up

Flick, Pinch, Drag & Drop – 3 New Canon Copier Interface Home Runs

Canon's third generation imageRUNNER ADVANCE Series multifunction printers are designed to focus on helping businesses become more effective by helping you get your jobs done quickly and with little confusion. 

What we know today is smart phone usability is a hot topic. Wherever you see a crowd, its nothing but a sea of faces looking down — indefinitely. We love these devices and utilize them to more freely consume information and quickly get things done like never before.  What we also know, is users WILL NOT hesitate in chunking a phone (regardless of contract status) if the user interface (UI) and operation thereof (pardon the French) “sucks.” 

Topics: Office Equipment Productivity Tips and Tools Canon

Canon Copier Service – We're in a Class (and Classroom) by Ourselves

How do you know when your copier service partner is REALLY capable of servicing your Canon copiers?

Do you have an “ego wall?”

Go into a doctor's office, lawyer, or some other highly-educated profession and in many offices you'll see proof of their expertise in the form of diplomas and certifications hanging on the wall. I lightheartedly think of those as “ego walls.”

In reality, professionals show off their qualification for a few reasons, including:

  • Pride in the effort to achieve their educational and professional goals
  • Proof that they know what the heck they're doing

My tongue-in-cheek way of thinking about these is as “ego walls” because there are some people who will put up any scrap of evidence to show expertise.

Regardless, all of those certifications and diplomas reflect work and effort to master skills. That's why we're extremely proud of our Canon ATSP recognition:

  • We're proud of the achievement and work we put in for it
  • It's proof that we know how to service Canon copiers (in fact, I think we're the best option to service, repair, and maintain Canon copiers in the Dallas/Fort Worth area)
Topics: Partnering Managed Services Technology Support Creating Raving Fans Canon

Don't Take a Recess From Business Continuity — Protect Your Law Firm

If a firm with 25 employees who bill at $200 per hour lose one hour of uptime, that’s $60,000 a month on lost opportunity. — Attorney at Law Magazine

As attorneys, you’re committed to providing your clients with the best legal advice and service possible. In order to do so, you recognize that in the world of law, time stops for no one. Court dates are appointed, not chosen. Contracts have deadlines. Client meetings are a must. Any type of power outage, therefore, is a huge threat to law firms. As a lawyer you have a finite amount of time to build your case, gather materials, research, etc. Should an outage strike your firm as a result of a natural (or most likely man made) disaster during your last few days before court, for example, it could be detrimental to the outcome of a case.

Topics: Network Management Network Security Cloud Technology Legal Tips and Tools Business Continuity Data Back-Up

The 4 Reasons You Quit Your IT Partner

IT service partners often fail for one (or all) of these reasons: data loss, poor communication / customer service, downtime, and security breach. How's your partner doing?

Not every service partner will meet your expectations.

I know, I know; not a particularly shocking or unexpected revelation. We've all been disappointed in business services, whether it was the company that built your deck or the one that attempted to manage your network.

Sometimes you choose the wrong company. 

Topics: Network Management Managed Services IT Consulting Technology Support Technology Pain Network Security

HIPAA Compliance, Copiers, and Document Management – What Healthcare Providers Need to Know

HIPAA compliance isn't optional. The ideas in the resources below will help you meet your compliance obligations.

All of you in the healthcare industry know better than I how important HIPAA compliance is. The regulation ensures patient confidentiality and compliance ensures you avoid penalties, fines, and public embarrassment.

Compliance with any regulation is a tedious, detail-oriented task in which the smallest mistake can land you in big trouble.

Don't make compliance harder than it has to be.

Topics: Document Management Security Healthcare Tips and Tools

Accurate Color: No Longer a Balancing Act with G7

When you need perfect color, Canon imagePRESS digital color presses are G7 certified.

As a marketer, executing a campaign is like walking a tightrope – you can lean a little to one side for balance, but at some point, you have to lean the other way to stay on the rope. And, like the color consistency across a campaign that might include digital and offset print, sometimes printed from completely different geographic areas, there is little room for error if you have a brand to protect.

Canon's imagePRESS devices can help you protect your brand. Certified as compliant with G7, imagePRESS digital color presses will ensure continuity of color in your printed materials.

“What is G7 and how can it benefit my business,” you ask? Keep on reading.

Topics: Office Equipment Print Management Production Print

We Might Not Be the Lowest Cost Copier

If cost is your only consideration when buying a copier, you're probably hurting your business.

How much does a copier cost? Where can I buy a color laser printer? What's the cheaper copier near me? Cost and price often dominate how businesses think about their office equipment – how can I pay the least amount possible?

While being fiscally prudent is always a good idea, focusing on price – and ONLY price – gets businesses into trouble. 

Value is more important.

Topics: Office Equipment Print Management Managed Services Productivity Tips and Tools