The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


9 Tips to Ensure Your Copiers Are HIPAA Compliant

If someone is selling you a HIPAA-compliant copier; they're lying to you.

You can include your multifunction copiers in your HIPAA compliance efforts (and you must!), but there is no such thing as an out-of-the-box, HIPAA-compliant copier. 

I've seen a few unscrupulous dealerships say that they sell compliant copiers. That's misleading, as it gives the impression that your compliance challenges can be met with a simple purchase. It's the policies and procedures your office must develop and follow when it comes to patient information – including the information that passes through your copiers – that will make you HIPAA-compliant.

Topics: Office Equipment Security Healthcare Tips and Tools

Copier Service – Everyone’s Talking the Talk, But Who’s Walking the Walk?

A simple question will help you zero in on organizations that “Walk the Walk.”

Have you ever heard a potential new vendor say they have the best service? Maybe a better question is when haven’t you heard a vendor say they have the best service. In this competitive environment how can you protect your company from over promising and under delivering providers?

You’re not alone.

Topics: Office Equipment Technology Support Creating Raving Fans Copier Service

Copiers and Document Scanning in Your Doctor's Office

The value to every business of paper-free processes in a single chart.

Patient records need to easily accessible and secure for all businesses in the healthcare industry. From the largest hospital to the smallest single physician office; doctors, nurses, and everyone involved in a patient's care needs quick access to their information.

At the same time, HIPAA (Health Insurance Portability and Accountability Act) and the HITECH (Health Information Technology for Economical and Clinical Health) Act are regulatory guidelines that dictate the protection of patient information.

Paper is not the fastest way to share information; nor is it inherently secure (paper records can be lost/misplaced, stolen, or even copied to use in identity theft).

Topics: Office Equipment Security Healthcare Tips and Tools

Photocopiers and the Dodo Bird

If you’re calling it a photocopier, you could be overlooking productivity possibilities of your law firm's multifunction copier.

MFPs. MFDs. Copiers. Digital copiers. All in one devices.

Photocopiers don’t exist any longer.

Well, let me restate that – no one is making photocopiers any longer. All copiers made today are digital copiers. If you go to a library or college, you might still encounter a photocopier.

Why am I talking about this? Why does it matter?

Topics: Office Equipment Legal Tips and Tools

uniFLOW Secure Print Management — Online and On Cloud Nine.

uniFLOW Online (SaaS) provides the benefits of device authentication, secure follow me printing, secure mobile printing, full cost control with online reporting, and more — right from the cloud.

For many organizations, printing continues to be an enormous cost issue that remains entirely untracked and uncontrolled.  Pretty amazing since managing print output has been such a hot topic for so long.  Well, consider granting us an indulgence (and a bit of your precious time) and give us another try with another approach.

We believe finding a solution that provides practical insight into your print environment is essential. 

Topics: Office Equipment Print Management Mobile Printing Cloud Technology

Buying or Leasing Copiers – The Local “Farmers’ Market” Advantage

Buying a copier locally will likely be a better fit and provide better service for your business.

What’s not to like about visiting a local farmers’ market and buying produce fresh out of the ground or off the vine? Not only does it taste great; the feeling of supporting the local community is nice too.

Supporting your neighbors down the street or the people you see in church on a Sunday is a good feeling.

Buying copiers is, a little, like buying vegetables from a farmers’ market versus going to a grocery chain. The freshness, service, and local support are hard to match.

Topics: Office Equipment Partnering Creating Raving Fans Productivity Tips and Tools Net Promoter Score

Are Your Digital Copiers Putting Your Practice at Risk for HIPAA Non-Compliance?

Healthcare providers need to know that protected health information could be stored in their copiers – and accessible to hacking.

Digital copiers are essential components of modern doctors' offices. They enable you to improve your communication, increase your productivity and save money. Despite these benefits, copiers are a potential source of Health Insurance Portability and Accountability Act of 1996 (HIPAA) privacy and security risks.

Topics: Office Equipment Security Healthcare Tips and Tools

Civil Litigation: Can You Copy, Scan, Store, and Archive?

Legal document management software and copiers can help support your litigation every step of the way.

Let’s start with the obvious – there are lots of documents to manage in any legal activity.

I’ve written a few times about the benefits of legal document management, so I won’t rehash those arguments here.

Too often, we see law firms still managing their files as paper documents.

Topics: Document Management Office Equipment Legal Tips and Tools

Brave New Digital Production Print Workflow

Ascend to extraordinary heights with audacious new digital production print workflow and output management solutions.

In today's production print world, controlling costs and scaling the challenges necessary to keep moving upward takes concentration, diligence, and most importantly—a bold carefully navigated approach.

With business in a constant state of flux, improving competitive differentiation through high-quality communications while managing costs is more important than ever—especially for

Topics: Office Equipment Partnering Production Print

The Perks of a Multifunction Copier (Otherwise Known as the Copier)

A multifunction printer for your office can save you time, space, and simplify inventory needs while meeting your business’ document production needs.

Multifunction copier (or multifunction printer, MFP, most commonly just called “the copier”) is a 4-in-1 piece of equipment. It can combine the functions of up to four different devices – the printer, copier, scanner, and fax. These aren’t the simple copiers of decades past.

Topics: Office Equipment Legal Tips and Tools