The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Why Running Your Copier Into the Ground May Not Be Such a Great Idea

There's a point of diminishing returns when it comes to using old office equipment – like copiers and printers – because they're still working.

Are you a “buy, don't lease, find a trusty mechanic because the car dealer will always rip you off” kind of a buyer? If so, I suspect you might also have a 10 year old copier sitting around that you have no plans to ever replace as long as it’s working. Why replace it until it breaks, right?

Maybe not.

The fact is that just because your trusty old office equipment might still be cranking out pages, you could be missing out on advancements in equipment technology that will not only make you say, “how did I ever live without this before,” but might also save you some money in the process!

Office equipment, like vehicles, can be an expensive investment to make. But the reality is that technology is moving at such a rapid pace that, just like your vehicle that immediately depreciates the second you drive it off the lot, office equipment has a point of diminishing returns.

Topics: Office Equipment Document Workflow Print Management Mobile Printing Did You Know? Technology Pain Network Security Productivity Tips and Tools Business Continuity

Flick, Pinch, Drag & Drop – 3 New Canon Copier Interface Home Runs

Canon's third generation imageRUNNER ADVANCE Series multifunction printers are designed to focus on helping businesses become more effective by helping you get your jobs done quickly and with little confusion. 

What we know today is smart phone usability is a hot topic. Wherever you see a crowd, its nothing but a sea of faces looking down — indefinitely. We love these devices and utilize them to more freely consume information and quickly get things done like never before.  What we also know, is users WILL NOT hesitate in chunking a phone (regardless of contract status) if the user interface (UI) and operation thereof (pardon the French) “sucks.” 

Topics: Office Equipment Productivity Tips and Tools Canon

Accurate Color: No Longer a Balancing Act with G7

When you need perfect color, Canon imagePRESS digital color presses are G7 certified.

As a marketer, executing a campaign is like walking a tightrope – you can lean a little to one side for balance, but at some point, you have to lean the other way to stay on the rope. And, like the color consistency across a campaign that might include digital and offset print, sometimes printed from completely different geographic areas, there is little room for error if you have a brand to protect.

Canon's imagePRESS devices can help you protect your brand. Certified as compliant with G7, imagePRESS digital color presses will ensure continuity of color in your printed materials.

“What is G7 and how can it benefit my business,” you ask? Keep on reading.

Topics: Office Equipment Print Management Production Print

We Might Not Be the Lowest Cost Copier

If cost is your only consideration when buying a copier, you're probably hurting your business.

How much does a copier cost? Where can I buy a color laser printer? What's the cheaper copier near me? Cost and price often dominate how businesses think about their office equipment – how can I pay the least amount possible?

While being fiscally prudent is always a good idea, focusing on price – and ONLY price – gets businesses into trouble. 

Value is more important.

Topics: Office Equipment Print Management Managed Services Productivity Tips and Tools

Did You Know: Don't Overlook Color Calibration

If you've ever asked yourself why your prints don't match your screen color, then you need to understand color calibration.

If there’s one thing that drives creative-types crazy it’s when their prints don’t match what they see on their screen—especially when they are on a deadline! So why does this happen?

Before we dive in to some solutions, it’s important to understand how color works, specifically in the digital sense. 

Topics: Office Equipment Print Management Production Print Did You Know?

Is Your Copier Provider All-In On Service?

You don't have to settle for poor copier repair and maintenance services.

Ever been to a restaurant and request something that isn’t on the menu? Or even just wanted to slightly adjust your order? Or wanted a Coke, but all they served was Pepsi products?

How often has the server been unhelpful – if not rude?

Topics: Office Equipment Technology Support Creating Raving Fans Technology Pain Copier Service Net Promoter Score

Great Digital Copier Service – Do You Know What Questions to Ask?

Asking your potential copier partner the right questions is a key to a happy relationship – here are 20 essential ones.

There are questions every company should ask their potential (or even current) service partner.

On the surface, buying or leasing a copier is simple. Call up a company because you can't tell the difference between a Canon from a Lexmark from a Konica Minolta digital copier (so it doesn't matter, right?), tell them your best guess about how much your print and copy, get the price and sign on the dotted line.

Don't do that.

Topics: Office Equipment Partnering

Canon Continues to Be the Best Copier for Law Firms

Some things just naturally go together — bread and butter, Batman and Robin, milk and cookies. What doesn't always go together is the service behind a business investment such as a digital copier or production printer.

Everything sounds great before the sale, but buyers are often left high and dry. At Datamax, our technical support professionals work hard, together with our manufacturers, such as Canon, to train and anticipate problems to support our product lines – and YOU! – after the sale. 

Topics: Office Equipment Creating Raving Fans Productivity Tips and Tools Legal Tips and Tools

Are Centralized MFPs the New Water Cooler for Office Chit-Chat?

Buy one device and save money? Sometimes, but it doesn't always work that way.

Many small to mid-sized businesses (SMBs) strive for efficiency by placing their print/copy/scan devices in one, central office location. A location that is easily accessed by employees and with a bevy of paper and supplies at their fingertips. While this may seem like a good idea in theory, it’s worth evaluating whether or not grabbing a print job from the digital copier has become an excuse to take a lap around the office and socialize.

Topics: Office Equipment Print Management Productivity Tips and Tools

Diamonds Are Forever; Technology – Including Digital Copiers – Isn't

IT changes quickly and becomes outdated – that includes your digital copiers and printers.

Some things get better with age – a good red wine, a vintage car, a great marriage. Other things don't age, they just get old – white wine turns to vinegar, a Ford Escort is always just going to be a Ford Escort, some relationships don't last.

Topics: Office Equipment Print Management Technology Support Technology Pain Productivity Tips and Tools