The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Private and Secure Printing With Pull Printing

If you need to print confidential documents securely, pull printing can be your answer.

How often have you walked past a copier or printer's output tray and cringed to notice a confidential document sitting in plain view there?

When your business deals daily with documents that contain confidential or protected personal information (like law offices and medical professionals who need to be HIPAA compliant), you need a way to keep the documents that you need to print secure. Pull printing (often called follow me printing or secure print release) is one way to ensure that only the right people have access to those documents. 

Topics: Office Equipment Print Management Managed Services Security Productivity Tips and Tools Legal Tips and Tools

Crystal Clear Communication: THE Key to Successful Copier Service

Clear communications sets expectations, leads to successful projects, and improved financial performance. Here's our communication strategy.

So you’ve bought/leased a fleet of copiers or you’ve just signed on for a managed print services contract. What now? 

Topics: Office Equipment Partnering Managed Services Creating Raving Fans Productivity Tips and Tools Copier Service

Keeping Score: Evaluating the Technology Infrastructure Within Your Business

Establishing quantifiable, standardized benchmarks which are then scored will allow senior business executives to begin assessing, and managing, their technology infrastructure as a whole.

Working with small and medium-sized businesses and helping manage their technology is as challenging as it is rewarding. Although every business is different, there are aspects common to all. For example, the business of an architect is different than a CPA, yet each must communicate, each must meet payroll, and each must be able to manage finances.

Topics: Network Management Managed Services IT Consulting Technology Pain

Technology, IT Projects, and the Secret Sauce

While here at Datamax we don’t believe there’s a secret sauce, we do believe in technology and think there are a few key “ingredients” that are critical to our clients’ achieving success.

IT projects don’t fail because of the information technology – and if they do it’s rare. Most IT projects fail when a company thinks they’ve found some sort of “secret sauce” of technology; as if ineffective business processes are going to magically be fixed or improved and employees will immediately be able to adapt and use the new tools. On the contrary, research from the Project Management Institute shows that changing mindsets and attitudes is viewed as the greatest barrier to new project success by 58% of people. 

There aren’t many shortcuts in life, especially when it comes to changing attitudes (those of us with stubborn children can relate).

Topics: Office Equipment Managed Services IT Consulting Technology Pain Productivity Tips and Tools

Successful IT – Fire Yourself and Hire Managed Network Services

Managed network services is more challenging than most people think it is. You know that though, don’t you?

Well guess what? You’re fired!

And thank goodness for it! There are a few truisms in life, and I believe one of them is that no matter how easy something may appear on the surface; it’s almost always at least twice as hard to actually do it (and twice as hard is just for starters).

Topics: Network Management Managed Services IT Consulting

The Technology Tipping Point

The Technology Tipping Point ... Avoid getting caught in the undertow of managing your documents, processes and technology.

The technology tipping point. We refer to it as that particular moment when you come to the realization that you’re expending more time and energy managing your documents, processes and technology, rather than your business. It’s an opportunity for transformation. A wake-up call to avoid the looming undertow ahead. A chance to step back and pinpoint even the minutest day-to-day operations that are preventing your core business from thriving—so you can regain balance and begin to tip the momentum back to focusing on your forte.

Topics: Document Management Partnering Document Workflow Managed Services

How To Find The Right IT Partner

Finding the right partner can be very challenging. Our MSP Partner Checklist can help steer you in the right direction.

IT is an often misunderstood and sometimes scary topic for business owners and executives. You know what you want from your information technology, but have absolutely no idea what is involved to get you there. The responsibility to deliver the desired end results falls on either internal IT staff or through collaboration with a IT Managed Services Provider (MSP). The challenge becomes finding IT talent with the expertise to implement appropriate technology (how are you going to find that if you don't understand

Topics: Network Management Partnering Managed Services IT Consulting

The Change Management Factor ... How To Achieve MPS Roll Out Success

A successful MPS roll out depends on a change management strategy and a partner who understands its value.

Change is a common word that affects everyone, and is something we're experiencing more and more every day.

Topics: Partnering Print Management Managed Services

Focus on Your Forte

Free yourself to stay on target and get back to business—your business—with Managed Services.

Take a moment and ask yourself two questions...

  1. How much time do you spend keeping up with the day-to-day operational needs of your business? and
  2. How much time is then left for you to actually spend on "the business?"

Chances are, if your company is managing everything alone, you don't spend as much time as you could on the business at hand. Organizations have a multitude of facets that are all continually

Topics: Network Management Document Workflow Print Management Managed Services

Managing Your Normal Print Spend

Consider deploying new print controls to help manage your monthly Print Spend.

Both small organizations and large companies alike need to watch the amount they print in a given month. Frequently, printing may be the major expense within an office due to paper usage, the amount of components used, and also the amount of power expended during the print process. Getting your office printing under control can help you cut costs and save paper in the long term.

Topics: Office Equipment Print Management Managed Services