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The Change Management Factor ... How To Achieve MPS Roll Out Success

A successful MPS roll out depends on a change management strategy and a partner who understands its value.

A successful MPS roll out depends on a change management strategy and a partner who understands its value.

Change is a common word that affects everyone, and is something we're experiencing more and more every day.

Change not only impacts people, but businesses and organizations of all types as well. If a company doesn’t embrace and handle well the changes it faces or the changes it needs, it could be headed down a troubled road.

What does Change Management really mean? 

At its core, change management is an approach of shifting people, teams and organizations from one state of mind to a desired future state of mind. This process ensures that people are proactively engaged to understand, accept and embrace mission-critical changes around the office.

Modern businesses must take many factors into account to properly prepare for change—especially technology-driven change. In fact, one of the most important steps to better handle such change in the workplace is active change management planning. Properly identifying which areas need improvement and understanding how to approach change is vital to making important modifications in your business and realizing successful implementation of a print management strategy.

Change is fundamental when pursuing improvement in office automation and cost containment strategies.

This includes those found in a Managed Print Services (MPS) project. According to a study from Pepperdine University, businesses that leveraged an excellent organizational change management program experienced an average 143% return on investment (ROI) on their projects. This means that for every dollar spent on implementing the project, they gained an additional 43 cent profit.

A successful MPS rollout depends on having a proper change management strategy and a partner who understands its value.

MPS change management components include:

  • Strategy – Answers the “WHY” Managed Print question (or more specifically, “Why are you relocating my desktop printer?”) and challenges employees to “THINK” about the value of smarter printing, as well as provides an opportunity to align with pre-existing corporate stewardship and green initiatives.
  • Promotion – Provides a campaign of collateral and communications to help ease the transition to a more responsible way of printing by promoting change as a benefit not only to organizations as a whole, but on a personal level as well.
  • Feedback – Helps identify program and print application blind spots, solicits performance information and grass-roots recommendations for ongoing MPS project optimization.

In the end, a well-delivered managed print services implementation plan can build confidence in newly deployed Managed Print initiatives, promote company-wide buy-in, and accomplish the office automation and cost containment objectives originally envisioned.

To learn more about how to efficiently roll out technology projects, such as Managed Print Services, schedule your visit with a Datamax Print Specialist!

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Topics: Partnering Print Management Managed Services