The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


A Real Gem: Minimize Copier Obsolescence with Canon's Unified Firmware Platform

The Unified Firmware Platform allows for version upgrades, including added functionality, to existing models in a same generation on a regular basis.

According to a recent report, the average new car loses 27 percent of its value after the first year.  It’s a course of action that commences the minute you drive it off the lot.  For decades, copiers shared in this vulnerability. As new models were introduced, previous versions were perpetually more obsolete with every new feature released by the manufacturer.

Canon's Unified Firmware Platform changed all that. 

Topics: Office Equipment Print Management Security Productivity Tips and Tools Canon PrintView

Flick, Pinch, Drag & Drop – 3 New Canon Copier Interface Home Runs

Canon's third generation imageRUNNER ADVANCE Series multifunction printers are designed to focus on helping businesses become more effective by helping you get your jobs done quickly and with little confusion. 

What we know today is smart phone usability is a hot topic. Wherever you see a crowd, its nothing but a sea of faces looking down — indefinitely. We love these devices and utilize them to more freely consume information and quickly get things done like never before.  What we also know, is users WILL NOT hesitate in chunking a phone (regardless of contract status) if the user interface (UI) and operation thereof (pardon the French) “sucks.” 

Topics: Office Equipment Productivity Tips and Tools Canon

Canon Copier Service – We're in a Class (and Classroom) by Ourselves

How do you know when your copier service partner is REALLY capable of servicing your Canon copiers?

Do you have an “ego wall?”

Go into a doctor's office, lawyer, or some other highly-educated profession and in many offices you'll see proof of their expertise in the form of diplomas and certifications hanging on the wall. I lightheartedly think of those as “ego walls.”

In reality, professionals show off their qualification for a few reasons, including:

  • Pride in the effort to achieve their educational and professional goals
  • Proof that they know what the heck they're doing

My tongue-in-cheek way of thinking about these is as “ego walls” because there are some people who will put up any scrap of evidence to show expertise.

Regardless, all of those certifications and diplomas reflect work and effort to master skills. That's why we're extremely proud of our Canon ATSP recognition:

  • We're proud of the achievement and work we put in for it
  • It's proof that we know how to service Canon copiers (in fact, I think we're the best option to service, repair, and maintain Canon copiers in the Dallas/Fort Worth area)
Topics: Partnering Managed Services Technology Support Creating Raving Fans Canon Copier Service Net Promoter Score

MEAP, Canon Copiers, and Worldox: Document Help for Law Firms

Law firms can automate document workflows directly to Worldox from MEAP-enabled copiers.

For law firms – when it comes to maintaining efficient workflows – technology plays a leading role. With the right technology, law firms can save valuable time and money by limiting the number of manual steps involved in their business.

And Canon, a leader in digital imaging solutions, offers both hardware and software technologies that can help your law firm do exactly that

Topics: Document Workflow Canon Legal Tips and Tools