The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Did You Know: Your Copier Has An App For That?

Imagine saving your thoughts to your cloud-based storage, retrieving it via the app, and printing when you were ready.

In an office, everyone and everything needs to be as productive as possible. Your copier already has many productivity benefits, but did you know you can now extend those benefits with an app?

There’s an “app for that” on most newer copiers, though most companies don’t realize it. Take a look at your multifunction printer (MFP) and navigate to the apps screen to find them.

Topics: Office Equipment Mobile Printing Did You Know?

The Technology Tipping Point

The Technology Tipping Point ... Avoid getting caught in the undertow of managing your documents, processes and technology.

The technology tipping point. We refer to it as that particular moment when you come to the realization that you’re expending more time and energy managing your documents, processes and technology, rather than your business. It’s an opportunity for transformation. A wake-up call to avoid the looming undertow ahead. A chance to step back and pinpoint even the minutest day-to-day operations that are preventing your core business from thriving—so you can regain balance and begin to tip the momentum back to focusing on your forte.

Topics: Document Management Partnering Document Workflow Managed Services

A Crying Shame — Scams, Cons, And Ripoffs From The Internet

We must be vigilant regarding the Internet Con Artist because eventually we will be confronted with his scams.

“A Crying Shame” is written in large headline type across the cover page of a recent issue of Consumer Reports magazine. The byline states, “Seniors and their families lose $3 billion a year to con artists. What can we do to stop them?” The magazine contains an article focused on senior citizens who, as a group, are frequently targeted by con artists and their scams - often with devastating financial consequences. Several seniors are profiled and they share their stories of being duped in the hope that they can help others and prevent future pain and loss.

Topics: Network Management IT Consulting Technology Pain

The Technology Buffet — The Shortcomings Of Buying Without A Plan

Introducing multiple manufacturers into a technology infrastructure increases support complexity, which means extra costs.

One of the best things about working with companies in the SMB space (small and medium-sized businesses) is that there is never a dull moment. Technical people tend to be problem solvers and the interesting business models, creative growth strategies, aggressive goals, and unique challenges presented by these firms are part of what makes working with them so rewarding.

Topics: Network Management Partnering IT Consulting Technology Pain

Going Green With Digital Document Management

With Digital Document Management, you'll appreciate a more attractive bottom line, and Mother Nature will appreciate your eco-friendliness.

When it comes to companies trying to become more environmentally friendly in their day-to-day practices, technology usually isn’t an option that comes to mind as a means to go green. On the contrary, technological advancements, such as electronic document management software, make it easy to be eco-friendly by offering simple solutions to older, more traditional methods.

Through electronic document management, you can convert paper documents into digital content, allowing your business to go paperless -- or at least use less paper. Since the documents are stored and filed intuitively, access is quick and easy.

Topics: Document Management DatamaxGreen

So How Do You Know They've Really Got IT Covered?

The truth is, “offering it all” does not guarantee one can responsively “cover it all.”

From single-source to one throat to choke, you’ve probably heard it all.  The typical pitch of a technology provider who claims they can offer it all, or can do it all. If unchecked, its a grandiose pitch can lead to a not so grand predicament. The truth is, "offering it all" does not guarantee they can responsively "cover it all."

Unfortunately, such a pitch is sometimes too close to call, with many a company experiencing technology that was over-promoted and under-supported—neither empowering nor relevant.

Topics: Partnering Technology Support Creating Raving Fans

The Document Management Decision—The Stats That Say Just Do It

The average office spends $25,000 to fill a four-drawer file cabinet and $2,000 annually to maintain it.¹

It's no wonder that organizations are more active than ever in pursuing solutions to streamline traditional methods of managing documents. Without the assistance of document management software, organizing documents, emails, scans, electronic faxes, graphics, Internet content, etc., is frequently a manual process that is very time intensive. Essentially, a dated management style that just doesn't work in today's digital, fast-paced office environment. Add in the burden of “Big Data”and the challenge of information management is bigger than ever.

Topics: Document Management Document Workflow Legal Tips and Tools

How To Find The Right IT Partner

Finding the right partner can be very challenging. Our MSP Partner Checklist can help steer you in the right direction.

IT is an often misunderstood and sometimes scary topic for business owners and executives. You know what you want from your information technology, but have absolutely no idea what is involved to get you there. The responsibility to deliver the desired end results falls on either internal IT staff or through collaboration with a IT Managed Services Provider (MSP). The challenge becomes finding IT talent with the expertise to implement appropriate technology (how are you going to find that if you don't understand

Topics: Network Management Partnering Managed Services IT Consulting

The Change Management Factor ... How To Achieve MPS Roll Out Success

A successful MPS roll out depends on a change management strategy and a partner who understands its value.

Change is a common word that affects everyone, and is something we're experiencing more and more every day.

Topics: Partnering Print Management Managed Services

NPS ... A Straightforward Metric For Customer Satisfaction

The key to the Net Promoter Score® is to have a persistent focus and pulse on what your customers really want.

As a company leader, you may often contemplate ... "What's the best approach for properly measuring customer satisfaction and loyalty?"

Topics: Partnering Creating Raving Fans Productivity Tips and Tools Net Promoter Score