The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


The Cheapest Copier Isn't Always the Cheapest Copier

You could end up spending more and have productivity suffer in your business if you always opt for the cheapest copier you can find.

We're all price-sensitive as we try to meet our budgets (personally or in business) – what's the best deal? Where can I get it cheaper? Is this a good price?

Too many people think that they'll save money going with the cheapest copier that they “think” might match their needs.

Sometimes, these folks even get lucky and are right (even a blind squirrel finds a nut now and then); experiencing years of reliable service from the cheapest copier they could find. 

In my experience, that's the exception.

Topics: Office Equipment Creating Raving Fans Net Promoter Score

Crystal Clear Communication: THE Key to Successful Copier Service

Clear communications sets expectations, leads to successful projects, and improved financial performance. Here's our communication strategy.

So you’ve bought/leased a fleet of copiers or you’ve just signed on for a managed print services contract. What now? 

Topics: Office Equipment Partnering Managed Services Creating Raving Fans Productivity Tips and Tools Copier Service

Copier Security in a Healthcare Environment: Biometrics and HID Cards

You have to include your copier in your HIPAA-compliance planning. Biometrics and HID cards can be used to reduce risk of information going astray.

Twenty years have passed since the Health Insurance Portability and Accountability Act of 1996 (HIPAA) became federal law. By now, you are probably familiar with HIPAA's requirements to protect your patients' health information and have implemented various security measures to keep that data private. But there's one area you might have overlooked in your risk analysis: the copy machine. Learn about the possible security risks posed by your office copier and ways to minimize those risks.

Topics: Office Equipment Security Healthcare Tips and Tools MFP Security

Variable Data Printing is Getting Very Personal

When asked to prioritize one capability that will be most important to marketing in the future, one-third of marketers answered: "personalization." – Source www.cmo.com

Variable Data Printing (VDP) is not a new concept. The use of the term dates back to 1969 when coined by Frank Romano, Professor Emeritus, School of Print Media, at the College of Imaging Arts and Sciences at Rochester Institute of Technology. Though not new, VDP is very much evolving in the exploding world of content marketing and big data. This blog provides a glimpse into this evolution and offers five personalization ideas that will help your organization maximize its return on impression with VDP.

Topics: Production Print

How to Use Your MFP/Copier for Bates Stamping

Bates Stamping can be as easy as pushing the “copy” button on your copier.

In the past, people who wanted to conduct Bates Stamping on their legal documents had to download extra software or purchase an expensive piece of equipment to do the job.

Today, however, it's as easy as walking to your copier. A dream come true for the legal industry, this revolution in Bates Stamping makes the process easier and more accessible than ever before.

Read on to learn more.

Topics: Legal Tips and Tools

HIPAA and Cloud Compliance

You can use a cloud service AND remain HIPAA compliant.

You have a lot of your mind when you roll into work. You're at least partly responsible for the paperwork in your medical practice – patients' personal information, records, and other documents need to be stored safely and securely. To make your life (and all that paperwork) easier, you'd love to take advantage of the latest technology. However, HIPAA regulations make you think twice before considering cost-effective solutions such as those using the cloud.

Topics: Security Healthcare Tips and Tools Cloud Technology

Legal IT Spending – ILTA Research Shows How Firms Are Using Technology

Smart law firms are using IT to improve their businesses. REALLY smart law firms can outsource at least parts of the IT needs.

Are you getting the most out of your technology spending? Does your Legal IT (including your copiers and printers) help you meet your business needs? Or, like for many law firms (and other companies), does your IT not quite get everything done for you. 

Topics: Legal Tips and Tools

7 Essential Things You Need to Do to Be HIPAA Compliant

HIPAA compliance is a must for every healthcare provider. Here are the seven essential things that must be covered.

While you may think that the actual physicians and licensed medical practitioners are responsible for HIPAA compliance, office managers must also guard confidential medical information. Not only must office managers make sure that protected health information isn't accidentally disclosed, but they must also work to protect it from theft.

Topics: Security Healthcare Tips and Tools

9 Tips to Ensure Your Copiers Are HIPAA Compliant

If someone is selling you a HIPAA-compliant copier; they're lying to you.

You can include your multifunction copiers in your HIPAA compliance efforts (and you must!), but there is no such thing as an out-of-the-box, HIPAA-compliant copier. 

I've seen a few unscrupulous dealerships say that they sell compliant copiers. That's misleading, as it gives the impression that your compliance challenges can be met with a simple purchase. It's the policies and procedures your office must develop and follow when it comes to patient information – including the information that passes through your copiers – that will make you HIPAA-compliant.

Topics: Office Equipment Security Healthcare Tips and Tools

Keeping Score: Evaluating the Technology Infrastructure Within Your Business

Establishing quantifiable, standardized benchmarks which are then scored will allow senior business executives to begin assessing, and managing, their technology infrastructure as a whole.

Working with small and medium-sized businesses and helping manage their technology is as challenging as it is rewarding. Although every business is different, there are aspects common to all. For example, the business of an architect is different than a CPA, yet each must communicate, each must meet payroll, and each must be able to manage finances.

Topics: Network Management Managed Services IT Consulting Technology Pain