The Datamax Thinking Blog

If a service partner can’t show up in a reasonable time frame, or worse, can’t show you the numbers to back their performance, that’s a problem. 

Let's face one simple truth. We're all human.  Even the most advanced copier fleets and service programs face challenges. A part might fail unexpectedly. A technician could get tied up at another site. Technology can be unpredictable. What matters most at that point isn’t whether issues happen.... it’s how your service provider responds when they do.

Here are five of the biggest challenges printers face right now, and the innovative technologies that are helping overcome them. Are YOU ready to climb ahead, armed with the right digital press solution

The world of print isn’t standing still. Customer expectations are climbing higher. Run lengths are shrinking. And the pressure to deliver brilliant color and flawless consistency, faster and at lower cost, keeps building.

If you haven’t taken a hard look at how your copier fits into your overall security posture, now’s the time. Below are five areas where things can (and do) go wrong, along with what you can do to protect your business.

You’ve locked down your network, trained your team on phishing scams, and maybe even sprung for a next-gen firewall. But the copier? It’s just sitting there, blinking quietly in the corner, churning out invoices and HR forms.

Harmless, right?

While SOC 2 Type 1 assesses the design of security controls at a specific point in time, SOC 2 Type 2 evaluates how well those controls operate over an extended period. NT-ware went above and beyond by opting for a full-year audit period.

When it comes to cloud security, talk is cheap. Proof is powerful.

You want to know that your data and sensitive information are not only secure today, but that it will continue to be protected tomorrow, next month, and years down the road. That’s where independent proof makes all the difference.

With technologies designed to sharpen quality, stabilize color, expand media options, and simplify operations, the V-Series gives you the freedom to stop worrying about “what if” and start focusing on “what’s next.”

If there’s one thing digital press environments crave, it’s predictability.

When your print production clients demand flawless color, tight deadlines, and zero surprises, you can’t afford “close enough.” You need every job to look the way it’s supposed to, sheet after sheet, shift after shift. Predictability means your finishing lines stay on track, your operators trust the press, and your customers trust you.

In a world where attention spans shrink and visual expectations skyrocket, color printing has a new job: it has to compete with the screen. That’s exactly what Canon’s D² Exposure OLED (Organic Light Emitting Diode) print technology sets out to do.

Have you ever paused mid-scroll, not because of the message, but because of the colors? Maybe it was an advertisement that practically jumped off your screen or a high-end catalog that looked more like a gallery piece than a marketing asset. Color, when done right, doesn’t just catch your eye. It compels you to stay.

So how do you know when it’s time to move on? And how can you upgrade your copier without slowing everything down? Start by watching for these seven signs.

Replacing a copier can feel a lot like replacing a refrigerator.

It still works, for the most part. It hums along in the background. But maybe the ice maker stopped months ago. The temperature is inconsistent. You’ve had to reorganize the shelves just to make things fit. It’s not completely broken, but it’s no longer making life easier. It’s just not inconvenient enough to force the issue.

Instead of starting your engagement with “Let’s figure out what you have,” you start with “Here’s exactly what’s going on, and here’s how we can improve it.”

Some things just make more sense when you do them up front.

Like getting a home inspection before buying the house. Or reading the recipe before turning on the oven. Starting with the right information early doesn’t just prevent headaches. It sets you up for smarter and faster decisions from the very beginning.

By addressing these often-overlooked vulnerabilities, you strengthen your overall IT defense and protect what matters most: Your people, your clients, and your reputation.

If you're like many businesses, your printers probably don’t top your list of IT security concerns. But overlooking printer security can leave your organization wide open to costly threats. In today’s connected workplace, every networked printer is a potential entry point for cybercriminals. Whether you're handling client data, employee records, or sensitive financials, your printers play a bigger role in data protection than you might think.

Canon Print Assistant (CPA) — an initial release of a Print Support Application (PSA) that integrates seamlessly into Microsoft’s Modern Print Platform.

Printing is undergoing a major evolution. For decades, users relied on manufacturer-specific drivers—often cumbersome to maintain, incompatible with newer device architectures, and a frequent headache for IT departments. Enter Microsoft’s Modern Print Platform: a transformative approach that promises a driver-free experience using the Internet Printing Protocol (IPP) and Universal Print services.