The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


5 Test Questions for Your Next Copier Repair Service Provider

Resolution should be the target metric for service providers because it reveals a technician’s know-how and the resources available to him or her to get you back up and running as quickly as possible.

Let’s face it, your copier, printer, or Multifunction Printer WILL need service.

Even at the efficiency at which today’s MFPs operate, the need for drum, feed tire, or fuser replacement is essentially inevitable. Anyone who’s purchased appliances, TV/Phone/ Internet Services, or a vehicle knows that the quality of service tied to that product can make (or break) your experience long-term.

Topics: Office Equipment Creating Raving Fans Copier Service Copier Repair

Section 179 & Bonus Depreciation: Act Fast on Potential 2022 Tax Incentives for Office Technology Acquisition

Almost all types of “business equipment” new or used that your company buys or finances will qualify for the Section 179 Deduction and/or Bonus Depreciation.

Need a little additional "incentive" to close out your year with the acquisition of office technology? Section 179 and Bonus Depreciation are two components of the 2017 TCJA (Tax Cuts and Jobs Act) that present potential tax savings for your organization if you're in the market for copiers, printers, or other related technology hardware or software.

But you'll need to act fast.  To maximize the current incentive, qualifying equipment must be financed or purchased before January 1, 2023.

Topics: Office Equipment IT Consulting Color Printing LeaseCare Technology Procurement

Unified Firmware Platform: Simplify Device Security On Canon Copiers

Let's face it. Applying the right security settings and ensuring best practices can get complicated fast, but Canon’s Unified Firmware Platform (UFP) simplifies that for you.

Firewalls, VPNs, anti-virus protection... these are all commonplace in today's tumultuous cyber security landscape. It goes without saying that cybersecurity is a top initiative for organizations aiming to protect sensitive information and their reputation.  What about your copiers and printers, and their inherent need for protection? Perhaps less commonplace. 

Topics: Office Equipment Print Management Security Cybersecurity MFP Security

Going Deep: 3 Keys to a Relevant Business Technology Needs Assessment

The willingness and ability of a technology vendor to deeply explore a client’s print and workflow is a difference maker. It's the first step in streamling business processes and improving total cost of technology ownership. It also eliminates costly assumptions.

Perhaps spelunking’s greatest allure is exploring everything that's impossible to see on the surface. The thrilling discoveries lie in making the unknown known, of pursuing the depths below because, ultimately, you don't know what's there until you dive deep.

Topics: Office Equipment Document Workflow Technology Support Multifunction Copier Workflow

Section 179: A Huge Incentive for SMBs to Invest in Technology Now

Almost all types of “business equipment” new or used that your company buys or finances will qualify for the Section 179 Deduction.

Still considering an upgrade on that antiquated office equipment? For small to medium-sized businesses searching for ways to boost productivity and improve profitability through technology investment, there's a big incentive to do so now — The Section 179 Deduction. 

Topics: Office Equipment Technology Support Technology Procurement

5 Habits of a Highly Effective Copier Company

 

Just as Aristotle said centuries ago, “Quality is not an act, it’s a habit.”

You’ve seen lists like this before.

The web is overflowing with videos and blogs that offer headlines like “9 Daily Habits of Highly Effective Leaders” or “23 Habits any Entrepreneur Must Exercise.” Peruse any business section of a bookstore and you will find more of the same.

Topics: Office Equipment Technology Procurement

McAfee Embedded Control Enhances Endpoint Security on Canon MFPs

McAfee Embedded Control blocks the execution of unauthorized applications like malware through intelligent whitelisting.

In an attempt to fully secure your home, imagine creating a list of every potential intruder that exists in your neighborhood, in your city, and beyond. Now – imagine creating a list of every APPROVED individual into your home.

Topics: Office Equipment Print Management Canon Multifunction Copier Ransomware MFP Security

5 Essential Endpoint Security Considerations When Purchasing MFPs

When it comes to security, MFPs should be treated just like any other endpoint on the network.

So, it's time to finally upgrade your copier(s) or MFP(s). How seriously have you considered security?

Although speeds, feeds, and cost of ownership are still relevant elements of pre-sale discovery and dialog, a heads-up sales consultant will also proactively introduce MFP Control and Security to the conversation. They know, when it comes to security, MFPs should be treated just like any other endpoint on the network.

Topics: Office Equipment Network Security Security Canon MFP Security Print Security

Top 10 Frustrating Copier Service Clichés and How You Can Avoid Them

The imaging industry is not immune to the flurry of all-too-often heard clichés from technicians, from administrative staff, and remote support teams.

They’ve become an unfortunate, painful ear sore in today’s customer service experience: The tired, frustrating service cliché.

  • “Sorry, but it’s our policy.”
  • “Let me transfer you to another department.”
  • “Our technician’s having issues on another call. We’ll need to reschedule for another day.”
Topics: Office Equipment Creating Raving Fans Copier Service

Unified Firmware Platform: A Steady Stream of Canon Copier Security

Canon’s Unified Firmware Platform (UFP) allows Canon imageRUNNER ADVANCE models to be updated with cutting-edge features, new functionality, and enhanced security measures on an ongoing basis.

Steady moving streams are critical to the quality and supply of drinking water, ensuring a continuous flow of clean water and recharging of underground aquifers.

Topics: Office Equipment Security Canon MFP Security