The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


How to Choose the Right Managed IT Service Provider For Your Business

When evaluating potential managed service providers, it’s important to look at both the hard metrics as well as the humanistic qualities of the company you will entrust with your technology landscape.

As security concerns take center stage and IT becomes increasingly complex, small to medium-sized businesses (SMBs) continue to seek the help of a managed IT services provider.

Topics: Network Management Managed Services Network Security Managed Services Provider

COVID-19: 5 Office Technology Resources for the Cloudy Business Climate Ahead

Moving forward, as a business, what resources do you need to successfully traverse the cloudy, undetermined skies surrounding COVID-19?

There’s an old Texas saying … “there is nothing between Amarillo and the North Pole but a barbed wire fence.” Another? “If you don’t like the weather in Texas, just wait a minute.”

Topics: Network Management Unified Communications Coronavirus

They've Gone Phishing: Avoid Getting Reeled in by COVID-19-Related Scams

As businesses navigate the rough seas of the ongoing pandemic, one thing’s for certain: Cybercriminals have gone phishing. Organizations must take the necessary precautions and remain vigilantly aware to avoid getting reeled in to these attacks.

Phishing attacks are nothing new. Neither is the propensity to attack during a time of crisis. Online scams like phishing, malware, and the various forms of social engineering become increasingly more effective when individuals are vulnerable, desperate, or just looking for answers.

Global concern over COVID-19 is the perfect bait.

Topics: Network Management Network Security Cybersecurity Ransomware Coronavirus

A Remote Reality: 5 Cybersecurity Tips Amid the Work From Home Tidal Wave

When huddled with your laptop into the kitchen nook, or spread across the couch, the comfort of your home should never soften your cybersecurity awareness. Don't let the tidal wave come crashing down on you and your business. 

If you’ve joined the Work From Home tidal wave in the last month (16 million of you, according to Slack), your home is now an extension of your office.

Topics: Network Management Unified Communications Cybersecurity Coronavirus Remote Workforce Planning Remote Work Work From Home

How Businesses Can Securely Work From Home

When supporting a remote workforce, understand that security controls shift. Therefore, firewalls, DNS, and IDS/IPS could be ineffective when employees head home.

As the novel coronavirus (COVID-19) continues to spread, many businesses are assessing how they can prioritize their employee safety and still maintain regular business operations.

Topics: Network Management Managed Services IT Consulting Network Security Business Continuity Managed Services Provider Cybersecurity Coronavirus Remote Workforce Planning

10 Remote Work Statistics Your Business Should Know in 2020

How organizations accommodate and — more importantly, manage — this workforce trend moving forward is an important discussion to have with their trusted technology partner.

The topic of a remote workforce has become a hot one this week as news of the coronavirus pandemic continues to evolve.

Topics: Network Management Managed Services Provider VoIP Phone Systems Unified Communications Coronavirus Remote Workforce Planning

Continuity Of Voice In Disaster (COVID-19): Prepared to Work Remotely?

While the impact of the virus is yet to be determined, the COVID-19 outbreak serves as one poignant example of the need for agility, flexibility and cohesion in the way organizations communicate (via voice or data) and conduct business.

What happens when working remotely ceases to be a luxury … and starts to become a necessity?

With the series of events unfolding surrounding the Coronavirus, employers are making operational adjustments to comply with a quickly-evolving public narrative — one that may soon include a work-from-home strategy.  Given these circumstances, how do businesses maintain effective communication with customers? With their team? How do they preserve standard business operations if employees aren't at the office? 

Topics: Network Management Business Continuity VoIP Phone Systems Unified Communications Coronavirus Remote Workforce Planning

Ransomware Storm Rages On for Small to Medium-Sized Businesses

To maintain both their livelihood and their credibility, SMBs must be aware of, and must be prepared for, this persistent, potentially disastrous cybersecurity threat.

Anyone who thought the Ransomware storm that hovered over businesses for years had passed, should take a look at the radar. The forecast calls for more severe weather.

Topics: Network Management Network Security Cybersecurity Ransomware

Tax Season is Here: Have You Audited For Social Engineered Attacks?

This is not a sophisticated scam. However, it is an effective and profitable one and it happens to an increasing number of companies across America each year around tax time.

Tax season is here. Are you safe? That seems like an odd question to ask; nevertheless, with the increasing sophistication of cybercriminals it must be considered and answered.

Topics: Network Management Technology Support Network Security Social Engineering

3 Best Practices for Filling the Healthcare IT Security Gap

Nearly a third of all respondents (32%) said that they had never received cybersecurity training from their workplace but should have.

Healthcare today has its share of gaps: Gaps in healthcare access, gaps in the treatment of chronic diseases, and gaps in communication between patient and provider.

But what about the existing gaps in a medical facility's IT security plan?

Topics: Network Management Network Security Healthcare Tips and Tools MFP Security