The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Print Management: Get a 10,000-ft. View, Full Control of your Printing

How can you guarantee a Return on Investment without overarching control and full visibility of your print environment and end-user activities?

Leaders are routinely tasked with taking the “10,000 foot-view” perspective.

After all, it’s from this vantage point far above that reveals the entire landscape. Without a global view, it’s hard to make decisions and strategic moves that benefit the entire organization. It’s not uncommon in most technology engagements to host strategic, pre-rollout assessments and then actively monitor and control the relevant landscape.

Topics: Office Equipment Print Management UniFLOW

5 Reasons a Print Management Solution is Essential for K-12 Education

Superintendents, campus IT, and administrative teams must work together to maximize budgets while managing printing proactively to deliver a secure, accessible print environment for everyone on campus. This is where a Print Management solution becomes a valuable asset.

Mark Twain has this funny quote about a teacher’s first day back in the classroom.

“Describing her first day back in grade school after a long absence, a teacher said, ‘It was like trying to hold 35 corks underwater at the same time.’” IT administrators on campus might often feel the same.

Topics: Office Equipment Print Management Mobile Printing MFP Security Print Security UniFLOW PaperCut

5 Common Misconceptions of Endpoint Backup Solutions

With cloud storage costs dropping and cyberattacks on the rise, cloud-based endpoint backups are more affordable and necessary than ever.

One thing is clear: If and when a cyber attack rears its ugly head, it's essential to have a credible endpoint backup solution in your back pocket. Beyond that, there remain a number of misconceptions about when it's necessary, how it should be utilized, and how easy (or complicated) it is to deploy.

Topics: Network Management Network Security Cloud Technology Managed Services Provider Why Endpoint Security Endpoint Security Solutions

6 Signs it May Be Time to Replace Your Old Copier or Printer

There likely won’t be an obvious indicator that it’s time to replace your trusted copier or printer. However, there will be signs.

If your office had one essential worker, it would be your Multifunction Printer/copier.

It works diligently and consistently, without much of a break. It also multi-tasks in unique ways, printing, copying, scanning, faxing, and finishing to help you complete workflows and custom print jobs every single day. Of course, from its initial unboxing to its final resting place in the boneyard (the area of a copier dealer's warehouse where it is eventually stripped for parts), your copier has a  certain life span.

Topics: Office Equipment Copier Service Digital Copiers Copier Repair MFP Security

9 Cybersecurity Tips Your Business Should Employ

Compounding that opportunity, according to Cybersecurity Ventures, will be the impact of 3.5 million "unfilled cybersecurity jobs" globally in 2023.

The transition towards remote work on a global scale has presented cybercriminals with a golden opportunity. Compounding that opportunity, according to Cybersecurity Ventures, will be the impact of 3.5 million "unfilled cybersecurity jobs" globally in 2023. This is enough empty seats to fill 50 NFL stadiums.  The same number of openings is predicted in 2025 as the disparity between demand and supply continues.

Topics: Network Management Network Security Cybersecurity Endpoint Security Solutions

Copier Dealer vs. Direct Manufacturer: Which is a Better Option?

Here are 7 points to consider when evaluating whether to choose a copier dealer or a direct manufacturer.

Discovering the right blend of printers and copiers for your office, from brand to specific model to where these devices are strategically placed, comes with no shortage of options and decisions.  Signing on to a 60+ month lease is a big move, raising the stakes on choosing wisely.

Topics: Office Equipment Copier Service Copier Repair

7 Numbers Every Copier Provider Should be Willing to Share

The numbers detailed below will say a lot about the level of service you can expect (and subsequent downtime), capabilities in applying technology to your business needs, and frankly just how well they take care of their clients. 

It's always good to know your numbers.

When you lease or purchase your next copier or printer, you're likely entering into a long-term relationship with a provider; and not all copier companies are created equal.  Beneath conversations about speeds and feeds, lease details, onboarding logistics, and in some cases, gimmicks and slick advertising pitches, there are some hard numbers that cut through the fat and help you make the right decision.

Topics: Office Equipment Copier Service Digital Copiers Copier Repair

Don't Let Office Print Compromise Your Zero Trust Security Environment

What happens when Zero Trust encounters your print environment?  How do you avoid compromising an otherwise locked-down IT environment? How do you retain the ability to print as needed? 

For a rising number of organizations today, when it comes to security, trust simply cannot be earned without proper approval. No exceptions. Seventy-two percent of organizations are either in the process of adopting Zero Trust Security or have already adopted it, according to Statista.

Topics: Office Equipment Print Management Network Security Canon MFP Security

5 Test Questions for Your Next Copier Repair Service Provider

Resolution should be the target metric for service providers because it reveals a technician’s know-how and the resources available to him or her to get you back up and running as quickly as possible.

Let’s face it, your copier, printer, or Multifunction Printer WILL need service.

Even at the efficiency at which today’s MFPs operate, the need for drum, feed tire, or fuser replacement is essentially inevitable. Anyone who’s purchased appliances, TV/Phone/ Internet Services, or a vehicle knows that the quality of service tied to that product can make (or break) your experience long-term.

Topics: Office Equipment Creating Raving Fans Copier Service Copier Repair

4 Things to Know When Considering a Cloud-based Phone System

Before you dial up a new cloud-based communications platform, here’s a few things we’d love to share to help you make the best decision for your organization... and avoid the dangers of disappointing results.

Thinking about upgrading your phone system? You’re not alone.

Accelerated by the remote realities of the pandemic three years ago, telecommunications are changing in both scope and overall capabilities. The Unified Communications as a Service (UCaaS) model is booming as businesses seek mobility and flexibility enhancements but still understand that phones remain our primary means of communicating with clients.

Topics: Cloud Technology VoIP Phone Systems Unified Communications