Shawn Hay
Shawn has steadily climbed the ranks of the Service Department since joining Datamax. After only a few months in the shop, he signed on as an onsite technician. Shortly after, he joined the Fort Worth Team as a field technician, only to be promoted to lead technician, where he trained new technicians and took on higher-level support issues. In 2013, he was promoted to supervisor.
Since 2018, Shawn has served as a Field Service Manager, overseeing 11 technicians that support the Dallas/Fort Worth marketplace.
Let’s take a look at two essential copier and printer tools today’s top copier partners use to deliver predictive, proactive, NOT reactive, service.
Keeping your office printers and copiers running shouldn’t feel like a full-time job. But if you’re constantly dealing with surprise breakdowns, toner emergencies, or service delays, you’re not alone.
