"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


I'm Shopping a New Phone System: Why Should I Consider VoIP?

The legacy phone system you're accustomed to (and the one you may be considering now) could be failing you — and your business — behind your back.  Here's 4 ways. 

Despite continuous technology advancements, people still relate to people. And a phone call provides that human connection that helps drive sales and business development.

Topics: VoIP Phone Systems Unified Communications You Ask, We Answer

Is Datamax's GoMeet Video Conferencing Solution HIPAA Compliant?

To answer your question, yes. GoMeet is HIPAA compliant and offers end-to-end encryption for all meetings using WebRTC standards.

HIPAA Compliance doesn’t concern just documents.

The Health Insurance Portability and Accountability Act (1996) covers all areas — and any form of handling/sharing — of patient information. This includes phones, voicemail, file sharing and … of course … video conferencing.

Topics: Unified Communications You Ask, We Answer Coronavirus Remote Workforce Planning Remote Work

I'm Searching for Online Meeting Solutions: What's GoMeet and What are its Remote Workforce Capabilities?

GoMeet Video Conferencing creates smarter, faster, engaging and actionable meeting experiences. Here are a few of the benefits and features of both the video conferencing and webinar components.

Organizations have countless options as they shop and search for business video conferencing solutions. GotoMeeting. Zoom. Skype. WebEx … to name a few. As businesses scramble to enable a remote workforce, what is GoMeet, and what are its capabilities?

Topics: Cloud Technology VoIP Phone Systems Unified Communications You Ask, We Answer Coronavirus Remote Workforce Planning Remote Work

How Can I Prepare My Company for Working Remotely in Light of a Disaster or Other Event?

The Remote Work Assessment and Remote Work Checklist below are no substitute for a comprehensive disaster recovery plan. However, they may provide a beginning point for companies to plan for remote working or, if already engaged, for optimizing and improving productivity.

Disaster planning is one of the most underappreciated aspects of executive leadership – until a disaster strikes. The current situation with COVID-19 is different from familiar disasters such as hurricanes, tornadoes, and earthquakes regarding property loss and damage; however, its growing impact on our daily lives is becoming just as profound and disruptive.

Topics: IT Consulting Cloud Technology VoIP Phone Systems Unified Communications Disaster Recovery Coronavirus Remote Workforce Planning Remote Work

In Light of COVID-19, Does Datamax Have any Promotions That Can Help My Business Better Communicate?

In light of the coronavirus pandemic, Datamax, through its CommCare Program, is offering its “GoMeet” remote meeting, video conferencing, and webinar software tools for FREE through December 31, 2020. 

As an employer, are you suddenly asking yourself: How can employees be here, without really being here? There are projects to be shared, customers to be cared for, and meetings still to be conducted.

Topics: Business Continuity Unified Communications You Ask, We Answer Disaster Recovery Coronavirus Remote Workforce Planning

I Think it's Time to Upgrade my Business Phone System. How Do I Determine My Costs?

The makeup of, and the costs associated with, your next-generation business phone system will depend on several factors, which we will outline with 5 key components.

If you’ve done your homework, you’ve realized that cutting the cord on your POTS (Plain Old Telephone Service) and embracing next generation communication technology will serve your organization well moving forward — from both a productivity and potentially cost-savings standpoint.

Topics: Technology Support VoIP Phone Systems Unified Communications You Ask, We Answer