"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


How Can I Quickly Set Up Initial Security Settings on My Canon Copier?

Do you need help enabling security settings on your Canon multifunction printer? Overwhelmed by all the jargon? We're here to help. 

Realizing the critical nature of document and multifunction printer (MFP) security in today’s office environment, Canon has made taking the initial steps in locking your MFP down even easier.

Topics: You Ask, We Answer Multifunction Copier Secure Printing

What's Included in a Copier Service Agreement? What's Not?

The short answer is this: Labor, Parts, and Supplies… everything but the paper (and staples). But let’s expand on that just a bit.

After establishing the right copier/printer solution for a potential customer, the conversation typically leads to the accompanying service agreement. At this point, we get this question quite regularly… “So, what’s included?”

Topics: Office Equipment You Ask, We Answer Multifunction Copier Copier Service Copier Repair

How Do I Find the Best Copier Dealer Near Me in Dallas/Fort Worth?

We'll cover three factors to help you find the best copier company in your area, including manufacturers, financial considerations, and service qualifications. 

So you’re in the market for a new copier(s), printer(s), or looking for service on your existing fleet? Great. Let’s do a little due diligence to find the best company in your area.

Topics: Office Equipment Canon You Ask, We Answer Multifunction Copier

How Can I Clean My Copier Without Damaging the Screen or Other Features?

Here's 7 best practices for thoroughly sanitizing your office equipment without damaging the device(s). 

As many employees return to the office after Work From Home mandates were instituted, safety and sanitation is top of mind for every business amid COVID-19. Thoroughly cleaning high-traffic areas around your office certainly includes your office equipment. It’s a question we get asked frequently.

Topics: You Ask, We Answer Multifunction Copier Copier Service Coronavirus

Why do I Really Need a Service Agreement on My Copier/MFP?

We'll discuss four areas where a Service Agreement provides critical peace of mind, and also three of things you should know BEFORE you sign on the dotted line.

With 30 + years in this industry, I’ve seen a little bit of everything when it comes to DIY copier repair jobs (ahem ... disasters).  

Topics: Technology Support Creating Raving Fans You Ask, We Answer Multifunction Copier