"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


What are the Advantages of an In-House Copier Lease?

Can't get your leasing company to call you back? Have questions that need to be answered? Perhaps it may be worthwhile to consider In-House Leasing. Here are 5 potential advantages. 

When visiting with prospects and clients about current or previous experiences with copier vendors, one complaint I hear often: “I just can’t get my leasing company to call me back.” Nothing’s more frustrating than zero response to getting your questions answered or issues resolved.

Topics: Office Equipment You Ask, We Answer Leasing LeaseCare

What Can I Do Right Now to Reduce My Printing Costs?

Here are 5 actions you can take right now to help save on printing-related costs at your office.

Been to the gas pump lately? Checked out at the grocery store? Rising inflation (and the cost of everyday goods) is top of mind for business owners everywhere at the moment.

Topics: Office Equipment Print Management You Ask, We Answer

How Do I Find the Best Copier Company Near Me in Sulphur Springs?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in Sulphur Springs and Hopkins County. 

Today’s buyer is more educated than ever before.

According to Forrester, 90% of B2B customers start their journey with an online search. It’s during these sessions that you, savvy buyer, will vet out product options as well as qualifications for a potential vendor/partner … well before the point of purchase.

Topics: Office Equipment Partnering You Ask, We Answer

Our Copier Prints Dark Lines and the Copies are Gray. Can We Clean It?

A bottle of Windex and a damp cloth may help remove dark, streaking lines on copies. But if it's from printing, we recommend you call your local service technician. 

Have a copier/multi-function printer that prints dark, streaking lines, or produces copies that are dark or gray-colored? It’s not only frustrating when you’ve got an important job to get out; it’s an extremely common issue.

Topics: Office Equipment You Ask, We Answer Copier Repair

How Do I Connect My Canon Copier to My Smartphone or Tablet?

The Canon PRINT Business app allows users to print and scan from a Canon copier, using a smartphone or tablet. Here's how you connect your device.

Wanting to use your smartphone to print to and scan from an imageRUNNER device? There’s an app for that.

Topics: Office Equipment Mobile Printing You Ask, We Answer

Is My Production Print Vendor Adding Actual Value to My Business?

Based on my experience with both direct manufacturers and independent dealerships, here are four areas that will help you measure a production print vendor's capabilities, and their value-add, beyond the "box" itself. 

In my 35+ years in the office equipment/print industry (20+ as a production solutions specialist), it’s a question I get asked often, in one shape or form: “How can you demonstrate real value to my production print business?”

Topics: Office Equipment Production Print You Ask, We Answer

How do I Find the Best Copier Company Near Me in Lufkin?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in the Lufkin area. 

The Internet, if nothing else, has provided an infinite platform for doing your due diligence prior to purchase. Copiers or MFPs, much like a vehicle, are a long-term financial commitment that should never be bought or leased without adequate research.

Which is exactly what we want to help you with here.

Topics: Office Equipment Canon You Ask, We Answer

Why Can't My Copier Repair Technician Get it Right the First Time?

We'll share 3 main reasons why your current copier service provider can't get you up and running already. 

“I’m going to need to dig a little deeper on this issue. When’s a good time we can reschedule?” - your copier technician

Topics: Office Equipment You Ask, We Answer Copier Service Copier Repair

How Do I Find the Best Copier Company Near Me in Tyler?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in the Tyler and East Texas area. 

You wouldn’t just go online and simply click “purchase” for medical services. You’d do your due diligence to properly vet qualified consultation, expertise and ongoing support for your long-term health.

Purchasing office equipment is similar.

Topics: Office Equipment Copier Repair

Is Contactless Printing a Possibility With My Multifunction Printer?

With the Canon PRINT Business App, users can easily print, scan, and send documents while minimizing unnecessary touchpoints and potentially risking infection when using imageRUNNER Advance devices.

With so many COVID-19 protocols in place, businesses are looking for ways to work more efficiently and safely.  Users are searching for ways to continue leveraging their office multifunction printers while, at the same time, minimizing touch prints on devices shared by multiple people.

Topics: Office Equipment Mobile Printing Canon Coronavirus