The Datamax Newsroom

Stay up to date with the latest news regarding Datamax, our Alliance Partners and the Business Technology industry.


Datamax Extends Strategic Partnership With Kyocera Document Solutions America, Inc.

Coppell, TX (January 9, 2024) — In the spirit of being holistic in our approach to delivering business technology solutions, Datamax Texas is thrilled to announce its partnership with Kyocera Document Solutions America, Inc.  This extended partnership (Datamax is currently aligned with Kyocera in its Arkansas marketplaces)  further bolsters Datamax’s ability to abide by its tagline, “Relevant Technology. Raving Results.®

Topics: Office Equipment News Release

10 for 10: Datamax Named Canon Advanced Partner for 10th Straight Year

Coppell, TX (February 22, 2023) — Datamax Inc. is proud to be named to the Canon Advanced Partner Program for the 10th consecutive year, holding its place as a top-tier Canon partner and garnering a number of client-facing benefits with the recognition.

Topics: Office Equipment Canon News Release

Datamax Inc. Earns 'World Class Service' Award With 94.7 NPS Score

Coppell, TX  (Jan. 12, 2023) — Datamax is honored to earn CEO Juice’s “World Class Service Award 2022” after maintaining a 94.7 Net Promoter Score® (NPS) customer satisfaction score over the past year. 

This score is calculated based on post-service surveys that are sent out after every Datamax service call. Since 2012, the company, with 10 locations in Texas and Arkansas, has collected more than 11,500 completed post-service surveys, and maintained an average NPS® score in that time of 93.

Topics: Office Equipment Creating Raving Fans News Release Copier Service

Datamax Inc. Achieves Canon's 'Best of the Best' Advanced Partner Status for 8th Straight Year

Coppell, TX, Feb. 22 , 2021 — For the eighth straight year, Datamax Inc. is considered the "Best of the Best" among Canon dealers, achieving Advanced Partner Status with the copier manufacturer for 2021.

This "Best of the Best" recognition once again places Datamax among the elite few within the Canon Authorized Dealership community, as less than 10 percent of these dealers qualify for the Advanced Partner Program.

Topics: Office Equipment Partnering Canon News Release Accolades

Datamax Texas Earns 11th Consecutive ATSP Award from Canon

 

Coppell, TX, June 15, 2018 — The  first iPhone was released in the United States in June 2007. That same year, Datamax began its unprecedented streak of earning one of Canon’s most prestigious accolades.

Datamax Texas achieved the Association of Technical Service Professionals (ATSP) National Service Recognition Award for the 11th consecutive year from Canon U.S.A. Inc., the only dealership in the United States to do so. This decade-plus long streak confirms Datamax’s elite technical support expertise and customer service performance, along with its commitment to top-level training for its technicians.

Topics: Office Equipment Technology Support Creating Raving Fans Canon Technology Training News Release Datamax Culture Accolades

High Five! Datamax Inc. Achieves Advanced Partner Status with Canon for the Fifth Straight Year

Coppell, TX, Feb. 16, 2018 — For an unprecedented fifth straight year, Datamax, Inc. has achieved Advanced Partner Status with Canon for 2018.

This distinction once again places Datamax among the elite few within the Canon Authorized Dealership community, as less than 10 percent of these dealers qualify for the Advanced Partner Program.

Topics: Office Equipment Creating Raving Fans Canon News Release Accolades

Konica Minolta Honors Datamax as Pro-Tech Service Award Recipient for the 4th Year in a Row - 2017

Ramsey, NJ, November 21, 2017 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Datamax Texas has been honored with a 2016 Pro-Tech Service Award recognizing their dedication and commitment to customer support and satisfaction. Pro-Tech Service Award recipients were honored at a special presentation during the company’s annual dealer conference on October 4, 2017, which took place at the luxury Park Hyatt Aviara Resort, Golf Club & Spa in Carlsbad, CA.

Topics: Office Equipment Creating Raving Fans Production Print Konica Minolta Technology Training Accolades