The Datamax Newsroom

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16 in a Row: Datamax Once Again Earns Canon ATSP Recognition

Coppell, TX (May 15, 2023) — Datamax further bolstered its reputation as a leading copier service provider by earning the Canon Association of Technical Service Professionals (ATSP) award for an unprecedented 16th consecutive year.

Topics: Canon News Release Copier Service Copier Repair

Datamax Inc. Earns 'World Class Service' Award With 94.7 NPS Score

Coppell, TX  (Jan. 12, 2023) — Datamax is honored to earn CEO Juice’s “World Class Service Award 2022” after maintaining a 94.7 Net Promoter Score® (NPS) customer satisfaction score over the past year. 

This score is calculated based on post-service surveys that are sent out after every Datamax service call. Since 2012, the company, with 10 locations in Texas and Arkansas, has collected more than 11,500 completed post-service surveys, and maintained an average NPS® score in that time of 93.

Topics: Office Equipment Creating Raving Fans News Release Copier Service