Jeff Walker, on Jan 23, 2025 4:17:13 PM
Coppell, TX (January 23, 2025) — Datamax Inc. has been recognized with the "World Class" Service Award by CEO Juice, an industry leader in Net Promoter Score (NPS®) analytics for the office technology sector. This distinguished honor and 94.6 NPS® score reflect the company's unwavering commitment to its mission of "Creating Raving Fans" out of its clients.
Jeff Walker, on Nov 7, 2024 9:57:55 AM
(Coppell, TX - Nov. 7, 2024) — Datamax Texas Director of Operations Justin Harper vaulted himself into rare company after recertifying as a Canon USA Association of Technical Service Professionals (ATSP) Master Level Technician. Not only that: He earned a perfect score.
Harper is one of only 5 technicians nationwide to currently be certified at the Master Level, and Datamax Inc. is one of only two dealerships across the country to claim this “best in class” technician recognition.
Jeff Walker, on May 16, 2024 3:58:32 PM
Coppell, TX (May 16, 2024) — Datamax solidified its position as a premier copier service provider by clinching the Canon Association of Technical Service Professionals (ATSP) award for an unprecedented 17th consecutive year.
Jeff Walker, on Jan 23, 2024 1:07:39 PM
Coppell, TX (Jan. 23, 2024) — Datamax Inc. has been recognized by CEO Juice by earning the Net Promoter Score (NPS®) World Class Service award for the fifth consecutive year. This honor is emblematic of the organization’s commitment to Creating Raving Fans® out of its clients at every turn.
Jeff Walker, on May 15, 2023 3:49:37 PM
Coppell, TX (May 15, 2023) — Datamax further bolstered its reputation as a leading copier service provider by earning the Canon Association of Technical Service Professionals (ATSP) award for an unprecedented 16th consecutive year.
Jeff Walker, on Jan 12, 2023 3:48:53 PM
Coppell, TX (Jan. 12, 2023) — Datamax is honored to earn CEO Juice’s “World Class Service Award 2022” after maintaining a 94.7 Net Promoter Score® (NPS) customer satisfaction score over the past year.
This score is calculated based on post-service surveys that are sent out after every Datamax service call. Since 2012, the company, with 10 locations in Texas and Arkansas, has collected more than 11,500 completed post-service surveys, and maintained an average NPS® score in that time of 93.