The Datamax Newsroom

Coppell, TX (Jan. 23, 2024) — Datamax Inc. has been recognized by CEO Juice by earning the Net Promoter Score (NPS^®) World Class Service award for the fifth consecutive year. This honor is emblematic of the organization’s commitment to Creating Raving Fans^® out of its clients at every turn.

Coppell, TX (Oct. 24, 2023) — Datamax Inc. has been named an Elite Dealer by the industry publication ENX Magazine for the eighth consecutive year. This annual “Who’s Who” of business technology companies recognizes awarded dealerships for their strong corporate culture, company growth, superior customer service, and creativity in their go-to-market approaches.

Coppell, TX  (Jan. 12, 2023) — Datamax is honored to earn CEO Juice’s “World Class Service Award 2022” after maintaining a 94.7 Net Promoter Score^® (NPS) customer satisfaction score over the past year. 

This score is calculated based on post-service surveys that are sent out after every Datamax service call. Since 2012, the company, with 10 locations in Texas and Arkansas, has collected more than 11,500 completed post-service surveys, and maintained an average NPS^® score in that time of 93.

Coppell, TX (Aug. 10, 2022) — Datamax Inc. proudly announces being named among the “Best Companies to Work for in Texas” for 2022 by the Texas Association of Business (TAB). This survey and awards program, conducted by the independent research firm Best Companies Group, was designed to “recognize the best employers in the state, the ones that make it a priority to create better workplaces for their employees.”

Coppell, TX (April 27, 2020) — With this year's achievement of Canon Association of Technical Service Professionals (ATSP), Datamax Texas becomes the only dealership in the region to earn Canon's national recognition 13 years in a row. In addition to the Coppell office, its East Texas offices were also ATSP certified.

Coppell, TX – November, 2018 – ENX Magazine and ENX The Week In Imaging announced that Datamax Inc. has been selected as a 2018 Elite Dealer. This annual Who’s Who of the office technology dealer community, which is published annually, will be featured in the December issue of ENX Magazine.

The 130-strong 2018 Elite Dealers were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service, charitable contributions to the community, progressive workplace cultures and adaptability to an ever-changing market.

Coppell, TX, June 15, 2018 — The  first iPhone was released in the United States in June 2007. That same year, Datamax began its unprecedented streak of earning one of Canon’s most prestigious accolades.

Datamax Texas achieved the Association of Technical Service Professionals (ATSP) National Service Recognition Award for the 11^th consecutive year from Canon U.S.A. Inc., the only dealership in the United States to do so. This decade-plus long streak confirms Datamax’s elite technical support expertise and customer service performance, along with its commitment to top-level training for its technicians.

Coppell, TX, Feb. 16, 2018 — For an unprecedented fifth straight year, Datamax, Inc. has achieved Advanced Partner Status with Canon for 2018.

This distinction once again places Datamax among the elite few within the Canon Authorized Dealership community, as less than 10 percent of these dealers qualify for the Advanced Partner Program.

Coppell, TX, January 10, 2018 — Datamax is pleased to announce the acquisition of East Texas Copy Systems, a privately-owned business technology provider headquartered in Tyler, TX. This agreement represents an integral part of the Datamax growth strategy to further expand and strengthen its marketplace presence within Texas and Arkansas.

Toluca Lake, CA, October 2017 — ENX Magazine and ENX The Week In Imaging announced that Datamax Inc. has been selected as a 2017 Elite Dealer. This annual Who’s Who of the office technology dealer community, which has been bestowed upon the industry’s leaders since 1988, will be featured in the December issue of ENX Magazine.