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    The technology training trifecta.

    The only technology provider in D/FW with Canon ATSP, Microsoft Gold Partner and Konica Minolta PRO-TECH certifications for 2016 – Datamax.
    Looking for a Sure Bet? ›
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    The Datamax Discovery Guide.

    From Print to Workflow to Network Risk Assessments, Datamax can help you uncover more productivity, recover hidden expense, and discover enlightening clues for maximizing your key business processes.
    Begin the expedition with a Free Workflow Assessment ›
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    Consider IT done.

    Cut costs, minimize downtime, improve network stability, and give your IT staff some well-earned time off—with Datamax, you can consider IT done.
    Explore TechCare Managed Network Services ›
  • Gold Mine in the Hallway.

    Find one of the most-promising savings opportunities right in the hallway of your own offices. Let Datamax + PaperCut track printing, cut waste and save money!
    Some ideas to start with ›
  • Go Vertical. Grow Vertical.

    In developing solutions that are relevant, the language of specialization is paramount. Learn how our approach is helping organizations goVertical® with their technology—and their growth.
    Begin your ascent ›
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    Document-Wave Management.

    The duck dive is an essential part of being a competent surfer. Its technique can also help organizations confidently dive through and conquer their mounting waves of paper documents.
    Learn the Technique ›
  • A Voice in the IT wilderness.

    Geek speak, technical mumbo jumbo, nada communications – it's a jungle out there. As your technology guide, we'll make the journey with communication that's real, relevant and responsive.
    Start the dialog ›
  • GO with the Flow—uniFLOW.

    Regain control over the cost and flow of print output, improve document security, and leverage fast and easy mobile printing with Datamax + uniFLOW.
    Learn about uniFlow ›
Office Equipment
Print Management
Document Management
Network Management

Creating Raving Fans® in the process.

Creating Raving Fans – our number one priority for 60 years. We relentlessly focus on delivering what matters most to our customers. How do we know what matters to you? We ask and then we listen – and act. You want fast response, a solution to your problem, and you want your problem fixed in a single visit. We offer great technology. But so do many others. Our edge – what sets us apart and will set you to raving – is our commitment to service and support.

So what’s our formula for “Creating a Raving Fan?” – expertise plus execution plus a whole lot of enthusiasm in everything we do. If you’re looking for a technology partner, not someone to simply buy technology from, take a peek at our following Raving Fan Metrics (i.e. service performance numbers that matter) you can expect from Datamax.


Response - 2:42

Our average response time
to ALL service calls is 2:42.
(For the last 6 months for copiers/printers)

Delivering a rapid response to copier/printer service requests begins with a great service process and great communications. But that's just getting out of the blocks. Issues diagnosed and resolved quickly on the first visit - that's the real race.

Click for more data & details ›


Resolution - 4:18

Our average response + resolution time for ALL service calls is 4:18.
(For the last 6 months for copiers/printers)

For the last 6 years, Datamax has invested over 24 thousand hours and over $1.2 million dollars in technical training to enhance copier/printer service effectiveness. The results are worth it: over half of our service requests have already been resolved before most service providers simply get to the door.

Click for more data & details ›

First Call Completion - 88%

88% of our service calls are
resolved in ONE visit.
(For the last 6 months for copiers/printers)

We get it right the first time. Copier/printer service effectiveness hinges on having the right resources at the right place at the right time with the right parts and the right know-how. Unsynchronized, unprepared, or unenthusiastic attempts at service delivery waste your time and money. We fix the issue – on the very first call.

Click for more data & details ›


Satisfaction - 9.6

When asked, “how likely would you recommend Datamax to a friend or colleague,” our customers gave us an average score of 9.6.
(For the last 6 months ... Scale: 1-10 … 10 being the highest)

From creating relevant solutions to creating raving fans, we’re all about results. And when it comes to client satisfaction and loyalty, the results that matter most are when our clients rave about and recommend our products and services. So what’s our formula for “Creating a Raving Fan?”—expertise plus execution plus a whole lot of enthusiasm in everything we do.

Click for more data & details ›

David Rhodes

David Rhodes


In 2012, David assumed the position of Division President for Datamax of Texas. He started his career with Datamax of St. Louis as a ... more

Days at Datamax:
Robert Caldwell

Robert Caldwell

Vice President,

Since 1996, Robert has directed Datamax’s marketing efforts in Texas, and recently assumed expanded marketing oversight for  ... more

Days at Datamax:
Justin Huffaker

Justin Huffaker

Vice President,
Strategic Technology

Justin joined Datamax in 1998 with the responsibility for creating a professional services group to deliver technology solutions to ... more

Days at Datamax:
Keith Lenore

Keith Lenore

Director of Operations

Keith is a native Texan and is responsible for managing Warehouse, Logistics, Shop, Administration, Collections, and Facility ... more

Days at Datamax:

Relevant Technology. Raving Results.®

"It all starts with relevance - discovering and
delivering what customers want the most."