Datamax's main philosophy is geared around Creating Raving Fans®. We aren't satisfied with customers just being satisfied.
— Barry Simon, President, Datamax Inc.
Selecting the RIGHT copiers, printers, or production print solutions to help communicate better is the primary goal. Responsively ensuring user productivity throughout the technology life cycle is what determines ultimate success. That’s why we back all of our office technology solutions with service and support agreements that guarantee performance and total satisfaction for five years — all in writing. Better communications plus better uptime means a better platform for attracting and retaining more customers.
Is printing a line item on your P&L? At 1 to 3% of revenues — IT should be.
Datamax can help develop an effective, all-encompassing management strategy for controlling your copier and print costs. Our four-step process will uncover and illuminate relevant print metrics, produce intelligent print strategies, free up valuable IT resources, and most importantly — result in a resounding bottom-line impact.
With the onset of big data, mobility, and the cloud, the burden on IT is compounding at an unprecedented rate. Additionally, achieving mission-critical business objectives has become increasingly dependent on IT infrastructure performance. In fact, with approximately 70 percent of IT investment dedicated to “keeping the lights on” (i.e. providing basic infrastructure connectivity and security), there is precious little left for strategic projects that can enhance your business. Outsourcing IT Managed Services could be the difference.
Dealing with the rapidly increasing burden of consolidating and organizing documents, content, and workflows is downright painful. In fact, the average office spends $120 searching for every misfiled document and loses 1 out of 20 outright.
Document Management automation and strategies can help maximize productivity while reducing paper-related expenses and costs from your printers and copiers and will ensure information security and compliance with the legal obligations and governmental regulations permeating business today.
To ensure the right solution for our customers, we ask questions. A lot of questions. What are your business goals? How do your processes work? Why do you do it that way? Asking questions — and listening between the lines for the real answers and opportunities — is the ONLY way to deliver what you really need instead of what you think you need.
When you're looking for a partner to manage your copiers and printers, we think you should ask questions too. Ask these 20 questions when you're considering your next office equipment partner. The answers will help you separate the real partners from the companies who just want to sell you something.