• Printers and Copiers

    Our color speaks louder than words.

    Improve your Return On Impression (ROI) with Digital Production Print Solutions from Datamax. Our G7
    color fidelity will help your company market it's message much louder than words ever could.

    Read our blog - Accurate Color: No Longer a Balancing Act with G7 ›
  • Datamax Copiers Dallas

    Datamax Copier Service – On the Fast Track.

    When it comes to copiers, laser printers and MFP service response and resolution, our award-winning technicians make fast work of any and every issue. No getting sidetracked with Datamax Service delivery.

    Get Better Copier Service Results Now! ›
  • Online Backup

    Capture Lightning In The Laserfiche Cloud.

    With Laserfiche Cloud (SaaS), Datamax can help your company securely capture, seamlessly centralize, and swiftly access strategic paper-based and electronic information to strike "lightning fast" from anywhere, at anytime.

    Get Quicker Access To Your Content Now! ›
  • Consider IT Managed Services with Datamax TechCare.

    Consider IT done.

    Cut costs, minimize downtime, improve network stability, and give your IT staff some well-earned time off—with Datamax, you can consider IT done.

    Examine TechCare Managed Network Services ›

We'll help you cultivate your communications, control your print, consolidate your content, and capitalize on your IT.  Count on Datamax to maximize the technology that matters.bottom-shadow5.png

Datamax's main philosophy is geared around Creating Raving Fans®. We aren't satisfied with customers just being satisfied.
Barry Simon, President, Datamax Inc.

 Creating Raving Fans®— now that's what we really do.

Identifying what our customers "really" want is step one in the quest to transform them into “raving fans” — the heart of the Datamax mission. Over the last five years, we’ve focused on discovering and validating what matters most to our customers. Realizing that preconceptions, assumptions, and blind spots, can inhibit a full and accurate understanding, we engaged a nationally recognized consulting firm and their proven research process to identify the metrics that matter most.  Response, resolution, and first call completion were (are) undeniably at the top.

So what’s our formula for “Creating a Raving Fan"?  Expertise plus execution plus a whole bunch of enthusiasm in all we do. If you’re looking for a technology partner, not someone to simply purchase copiers from, take a look at the following Raving Fan Metrics (i.e., service performance numbers) you can expect from us.

2:43
Our Average Response Time
in Minutes.
 

More Details »

4:01
Our Average Response + Resolution Time in Minutes. 

More Details »

91.7%
Our Average First Call
Completion
Percentage.
 

More Details »

9.8
Our Average
Recommendation
Score.
 

More Details »

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Selecting the RIGHT copiers, printers, or production print solutions to help communicate better is the primary goal. Responsively ensuring user productivity throughout the technology life cycle is what determines ultimate success. That’s why we back all of our office technology solutions with service and support agreements that guarantee performance and total satisfaction for five years — all in writing.  Better communications plus better uptime means a better platform for attracting and retaining more customers.

Print
Management

Print Management

Is printing a line item on your P&L? At 1 to 3% of revenues — IT should be. 

Datamax can help develop an effective, all-encompassing management strategy for controlling your copier and print costs. Our four-step process will uncover and illuminate relevant print metrics, produce intelligent print strategies, free up valuable IT resources, and most importantly — result in a resounding bottom-line impact.

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Network
Management

Network Management

With the onset of big data, mobility, and the cloud, the burden on IT is compounding at an unprecedented rate. Additionally, achieving mission-critical business objectives has become increasingly dependent on IT infrastructure performance. In fact, with approximately 70 percent of IT investment dedicated to “keeping the lights on” (i.e. providing basic infrastructure connectivity and security), there is precious little left for strategic projects that can enhance your business. Outsourcing IT could be the difference.

Document Management

Document Management

Dealing with the rapidly increasing burden of consolidating and organizing documents, content, and workflows is downright painful.  In fact, the average office spends $120 searching for every misfiled document and loses 1 out of 20 outright.

Document Management automation and strategies can help maximize productivity while reducing paper-related expenses and costs from your printers and copiers and will ensure information security and compliance with the legal obligations and governmental regulations permeating business today.

20 Questions Worth Asking.

20 Crucial Questions to Ask Your Next Office Equipment Provider ... US or THEM.

To ensure the right solution for our customers, we ask questions. A lot of questions. What are your business goals? How do your processes work? Why do you do it that way? Asking questions — and listening between the lines for the real answers and opportunities — is the ONLY way to deliver what you really need instead of what you think you need.

When you're looking for a partner to manage your copiers and printers, we think you should ask questions too. Ask these 20 questions when you're considering your next office equipment partner. The answers will help you separate the real partners from the companies who just want to sell you something.

Learn more about our free guide ›

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David Rhodes

David Rhodes

President
 

In 2012, David assumed the position of Division President for Datamax of Texas. He started his career with Datamax of St. Louis as a ... more

Days at Datamax:
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Robert Caldwell

Robert Caldwell

Vice President,
Marketing

Since 1996, Robert has directed Datamax’s marketing efforts in Texas, and recently assumed expanded marketing oversight for  ... more

Days at Datamax:
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Justin Huffaker

Justin Huffaker

Vice President,
Strategic Technology

Justin joined Datamax in 1998 with the responsibility for creating a professional services group to deliver technology solutions to ... more

Days at Datamax:
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Keith Lenore

Keith Lenore

Director of Operations
 

Keith is a native Texan and is responsible for managing Warehouse, Logistics, Shop, Administration, Collections, and Facility ... more

Days at Datamax:
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Relevant Technology. Raving Results.®

"It all starts with relevance - discovering and
delivering what customers want the most."


READ WHAT OUR CUSTOMERS ARE SAYING ›

 

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