• Production Print Solutions from Datamax

    No interruption. No third-party. No job left behind.

    Whether you're acquiring a Production Print Solution or evaluating your current one, realizing peak
    efficiency, reliability, and profitability is a must. Here's 3 things you'll want to consider.
  • Fast Copier Service Resolution

    Copier Service Resolution – On the Fast Track.

    When it comes to copier, laser printer, and MFP Service Call Resolution, our award-winning technicians make fast work of every issue. In
    fact, our Response+Resolution (3:06 hrs) is faster than our competitors' Response Time-only Guarantees. Want a faster track?
    Click to switch lanes for better copier service results now! ›

We'll help you cultivate your communications, control your print, consolidate your content, and capitalize on your IT.  Count on Datamax to maximize the technology that matters.bottom-shadow5.png

Datamax's main philosophy is geared around Creating Raving Fans®. We aren't satisfied with customers just being satisfied. Barry Simon, President

 Creating Raving Fans® in Texas — that's what we really do.

Identifying what our customers "really" want is step one in the quest to transform them into “raving fans” — the heart of the Datamax mission. Since 2013, we’ve been improving our focus on discovering and validating what matters most to our customers. Realizing that preconceptions, assumptions, and blind spots, can inhibit a full and accurate understanding, we engaged a nationally recognized consulting firm and their proven research process to identify the copier service metrics that matter most.  Response, resolution, and first call completion were (are) undeniably at the top.

So what’s our formula for “Creating a Raving Fan"?  Expertise plus execution plus a whole bunch of enthusiasm in all we do. If you’re looking for a technology partner, not someone to simply purchase copiers from, take a look at the following Raving Fan Metrics (i.e., service performance numbers) you can expect from us.

Our Average Response Time
in Hours. (ALL Devices)

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Our Average Response + Resolution Time in Hours. 

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Our Average First Call

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Our Average

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Selecting the RIGHT copiers, printers, or production print solutions to help communicate better is the primary goal. Responsively ensuring user productivity throughout the technology life cycle is what determines ultimate success. That’s why we back all of our Dallas copiers and print solutions with service and support agreements that guarantee performance and total satisfaction for five years — all in writing.  Better communications plus better uptime means a better platform for attracting and retaining more customers.

Is printing a line item on your P&L? At 1 to 3% of revenues — IT should be. 

Datamax can help develop an effective, all-encompassing management print services strategy for controlling your copier and print costs. Our four-step process will uncover and illuminate relevant print metrics, produce intelligent print strategies, free up valuable IT resources, and most importantly — result in a resounding bottom-line impact.

Dallas IT Managed Services

With the onset of big data, mobility, and the cloud, the burden on IT is compounding at an unprecedented rate. Additionally, achieving mission-critical business objectives has become increasingly dependent on IT infrastructure performance. In fact, with approximately 70 percent of IT investment dedicated to “keeping the lights on” (i.e. providing basic infrastructure connectivity and security), there is precious little left for strategic projects that can enhance your business. Outsourcing IT Managed Services could be the difference.

Dealing with the rapidly increasing burden of consolidating and organizing documents, content, and workflows is downright painful.  In fact, the average office spends $120 searching for every misfiled document and loses 1 out of 20 outright.

Document Management automation and strategies can help maximize productivity while reducing paper-related expenses and costs from your printers and copiers and will ensure information security and compliance with the legal obligations and governmental regulations permeating business today.


Technology is transforming the way we conduct business every day ... especially the ways we communicate in an increasingly mobile environment. 82 percent of businesses have moved or are planning to move part or all of their enterprise telephony solutions to the cloud by 2020.

Unified Communciations as a Service (UCaaS) is a cloud-based platform that creates seamless communication and integrates all tools – desktop phones, mobile phones, and computers – into one easily manageable solution. It unites a scattered workforce that’s constantly on the go.

8 Signs that Say it's Time to Dial Up More Cohesive Communications.

Is your Communications platform working for you, or against you? We know you've got a few thoughts ... "$@&%*!"

Unified Communications means better collaboration, faster access and seamless integration of devices in the workplace and out in the field.

Our free eBook will explore 8 different scenarios that might point to the need for a more unified, highly intuitive communications strategy. Click to download below!

Click Here for your free eBook! ›




David Rhodes


In 2012, David assumed the position of Division President for Datamax of Texas. He started his career with Datamax of ... more about David

Days at Datamax:

Clay Mills

Vice President, Sales

Clay joined the Datamax Texas team in November of 2015.  As an Area Sales Manager, he helped his team exceed substantial sales ... more about Clay

Days at Datamax:

Keith Lenore

Vice President, Operations (Texas)

Keith is a native Texan and is responsible for managing Warehouse, Logistics, Shop, Administration, Collections,  ... more about Keith

Days at Datamax:

Kenny Prince

Area Sales Manager

Recently, Kenny transitioned to the Area Sales Manager position for the East Texas operations of Datamax Texas.  ... more about Kenny

Days at Datamax:
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Keith Judy

Senior Account Manager (Longview)

Keith grew up in Longview, TX.  After high school, he attended Texas Christian University, where he played varsity football ... more about Keith

Days at Datamax:
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Stephen Hampton

Vice President, Operations (Tyler)

Stephen began his career in Office Technology with a company in Dallas, Texas in 1989. After a year in the industry ... more about Stephen

Days at Datamax:
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Steve Kennemer

Director of Service

Steve started in the copier industry in 1981 with a company in Wichita Falls, Texas where he worked for 22 years. He moved to ... more about Steve

Days at Datamax:
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Click to meet our entire management team — we think you'll like them!

Relevant Technology. Raving Results.®

"It all starts with relevance - discovering and
delivering what customers want the most."