• Gold Mine in the Hallway.

    Find one of the most-promising savings opportunities right in the hallway of your own offices. Let Datamax + PaperCut track printing, cut waste and save money!
    Some ideas to start with ›
  • A Voice in the IT wilderness.

    Geek speak, technical mumbo jumbo, nada communications – it's a jungle out there. As your technology guide, we'll make the journey with communication that's real, relevant and responsive.
    Start the dialog ›
  • First responders & first resolvers.

    When it comes to technology support, our nationally recognized service response team will get there fast – and get your fires out even faster.
    Make the first call ›
  • Go Vertical. Grow Vertical.

    In developing a relevant solution, the language of specialization is paramount. Learn how our approach is helping organizations goVertical® with their technology—and their growth.
    Begin your ascent ›
  • The technology training trifecta.

    The only technology provider in D/FW with Canon ATSP, Microsoft Gold Partner and Konica Minolta PRO-TECH certifications for 2015 – Datamax.
    Looking for a Sure Bet? ›
  • GO with the Flow.

    Regain control over the cost and flow of print output, improve document security, and leverage fast and easy mobile printing with Datamax + uniFLOW.
    Learn about uniFlow ›
  • Canon ATSP Award ... Score 8-0.

    Winning isn't about the team that arrives at the stadium first, it's about the team whose best prepared and who excels once on the field—YOUR office.
    More about the score ›
Office Equipment
Print Management
Document Management
Network Management

Creating Raving Fans® in the process.

Creating Raving Fans – our number one priority for 60 years. We relentlessly focus on delivering what matters most to our customers. How do we know what matters to you? We ask and then we listen – and act. You want fast response, a solution to your problem, and you want your problem fixed in a single visit. We offer great technology. But so do many others. Our edge – what sets us apart and will set you to raving – is our commitment to service and support.

So what’s our formula for “Creating a Raving Fan?” – expertise plus execution plus a whole lot of enthusiasm in everything we do. If you’re looking for a technology partner, not someone to simply buy technology from, take a peek at our following Raving Fan Metrics (i.e. service performance numbers that matter) you can expect from Datamax.


Response - 2:37

Our average response time
to ALL service calls is 2:37.
(For the last 6 months.)

Delivering a rapid response to service and support requests begins with a great service process and great service communications. But that's just getting out of the blocks. Issues diagnosed and resolved quickly on the first visit - that's the real race.

Click for more data & details ›


 Resolution - 4:17

Our average response + resolution time for ALL service calls is 4:17.
(For the last 6 months.)

For the last 6 years, Datamax has invested over 24 thousand hours and over $1.2 million dollars in technical training to enhance service effectiveness. The results are worth it: over half of our service requests have already been resolved before most service providers simply get to the door.

Click for more data & details ›

First Call Completion - 88%

88% of our service calls are
resolved in ONE visit.
(For the last 6 months.)

We get it right the first time. Service effectiveness hinges on having the right resources at the right place at the right time with the right parts and the right know-how. Unsynchronized, unprepared, or unenthusiastic attempts at service delivery waste your time and money. We fix the issue – on the very first call.

Click for more data & details ›


Satisfaction - 9.6

When asked, “how likely would you recommend Datamax to a friend or colleague,” our customers gave us an average score of 9.6.
(For the last 6 months ... Scale: 1-10 … 10 being the highest)

From creating relevant solutions to creating raving fans, we’re all about results. And when it comes to client satisfaction and loyalty, the results that matter most are when our clients rave about and recommend our products and services. So what’s our formula for “Creating a Raving Fan?”—expertise plus execution plus a whole lot of enthusiasm in everything we do.

Click for more data & details ›

David Rhodes

David Rhodes


In 2012, David assumed the position of Division President for Datamax of Texas. He started his career with Datamax of St. Louis as a ... more

Days at Datamax:
Philip Fleming

Philip Fleming

Vice President, Business Development

As the Vice President of Business Development, Philip is responsible for leading the Datamax Texas Sales Division with a focus on long ... more

Days at Datamax:
Justin Huffaker

Justin Huffaker

Vice President, Strategic Technology

Justin joined Datamax in 1998 with the responsibility for creating a professional services group to deliver technology solutions to ... more

Days at Datamax:
Keith Lenore

Keith Lenore

Director of Operations

Keith is a native Texan and is responsible for managing Warehouse, Logistics, Shop, Administration, Collections, and Facility ... more

Days at Datamax:

Relevant Technology. Raving Results.

"It all starts with relevance - discovering and
delivering what customers want the most."