Keeping your lease with the partner who delivered your IT solution or designed the structure and layout of your office print fleet is an excellent way to ensure you get the best service possible throughout the length of your contract.
You have multiple choices when it comes to leasing your copiers and other office equipment.
You already know many of the advantages of leasing (more on that below) – predictable budgeting and the ability to rapidly roll-out advanced technology at a fraction of what it would cost to buy that same technology.
While leasing is a great way to take advantage of technology, the wrong leasing partner can turn business nirvana into a nightmare of poor service, unexpected fees, and trapped into using technology that no longer meets your needs because of inflexible lease terms.
We believe that being a trusted partner is good for us and, more importantly, good for our customers.
Many Datamax Texas customers decide to also lease directly from us. There are many powerful advantages to having your leasing company being the same company that provided you with your copiers and printers and who provides service and maintenance to those printers too.
I'll go into more detail later, but here's the key advantage for your office – you have the power to enforce good service with the power of the purse.
If we don't do a good job, you don't pay us.
That's as simple as it gets.
When your lease is held by a 3rd party, they just want to get paid. The quality of the service isn't a concern for them – that's between you and your service partner. Your copier breaks down for two weeks? Too bad and I'm sorry about that, but payment is still due.
How do you avoid being trapped in a bad lease? These are the 18 things you need to know.
Leasing often the best approach to getting the right technology into your office. Here are 10 common leasing advantages.
OK, so leasing is a good idea for many organizations.
Here's an explanation of the Datamax Leasing Difference!
As with everything we do, our lease offerings are based on what's best for the customer. Here's the edge we can give our customers when it comes to leasing.
1. Customer ResponsivenessWe have a full-time leasing team. We also focus on understanding your underlying technology needs (which aren't always what our customers think they are before they talk to us). When you need new equipment or to modify a lease, we're ready to help. Our motto is “Consider it done,” and we're there for you when you need service or have an issue or concern.
Leasing can be nerve-wracking. You worry about being locked-in to a lease that you'll outgrow before the lease is up. Datamax puts the “ease” in leasing. Our goal is to give you the best advice for your situation – not extract every nickel and dime we can from our customers. We want to create lifelong “Raving Fans” by navigating the ebbs and flows of your technology needs.
Because Datamax carries a wide-range of products from different manufacturers, we can cover your copiers and printers, network, service, and document management software needs. We've got IT covered to create a package of services that will help you achieve your business goals.
We make each equipment lease work within the budget of each client. We can tailor your equipment lease to match the fixed price-point you need. You can mix and match:
You know your business better than anyone. That's why we work WITH you to determine the best term and options to fit your needs. We'll even structure a lease to match your needs on a project-by-project basis. We offer:
You want a leasing partner that understands and follows best practices. Here are three customer-focused best practices that Datamax Texas adheres to.
There you have it – leasing best practices and how we follow those best practices to put the “ease” back in “lease”!
If you're interested in leasing any portion of your IT infrastructure – copiers to networks – with us, contact one of our technology and lease experts today. Let's talk!