Go Vertical, Grow Vertical: 3 Rungs in the Vertical Market Ladder
Vertical Marketing comes down to truly understanding and anticipating your clients’ every move. By going vertical, your …
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Why It’s So Hard to Get a Straight Answer on Copier Price
The top 10 questions a sales rep should ask you before they EVER give you a price – or recommendation. There is nothing …
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How NOT To Get Trapped in a Bad Copier Lease: 18 Things to Know
Keeping your lease with the partner who delivered your IT solution or designed the structure and layout of your office p …
The Datamax Little Blue Book – Our Guide To Creating A Culture That Trumps All
By responding to their career needs and aspirations, resolving real world business issues and challenges, and maximizing …
Canon Copier Service – We're in a Class (and Classroom) by Ourselves
How do you know when your copier service partner is REALLY capable of servicing your Canon copiers? Do you have an “ego …
The Partnership Litmus Test: 8 Things That Influence a Higher Return on Technology Investment
Achieving a high return on technology investment can greatly be enhanced by finding a partner who is focused on a custom …
There Is a Copier Service Pot of Gold at the End of the Rainbow
Finding a service company that combines excellent copier service support and expertise at a reasonable price feels like …
Crystal Clear Communication: THE Key to Successful Copier Service
Clear communications sets expectations, leads to successful projects, and improved financial performance. Here's our com …
Customer Service: The Strategic Partnership Review
The partnership review is a long-term strategy that goes beyond a traditional account review. Ongoing customer relations …
The Partnership Review — Account Management Is Not Part Time.
A Partnership Review is not just tactical; it's strategic. Account Review, Quarterly Business Review (QBR), Business Rev …
