Canon Copier Service – We're in a Class (and Classroom) by Ourselves

How do you know when your copier service partner is REALLY capable of servicing your Canon copiers? Do you have an “ego …

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3 min read
Aug 24, 2017 9:11:28 AM

The Partnership Litmus Test: 8 Things That Influence a Higher Return on Technology Investment

Achieving a high return on technology investment can greatly be enhanced by finding a partner who is focused on a custom …

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4 min read
Aug 18, 2017 9:36:56 AM

Is Your Copier Provider All-In On Service?

You don't have to settle for poor copier repair and maintenance services. Ever been to a restaurant and request somethin …

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3 min read
Apr 11, 2017 3:00:00 PM

There Is a Copier Service Pot of Gold at the End of the Rainbow

Finding a service company that combines excellent copier service support and expertise at a reasonable price feels like …

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2 min read
Mar 17, 2017 9:05:00 AM

Crystal Clear Communication: THE Key to Successful Copier Service

Clear communications sets expectations, leads to successful projects, and improved financial performance. Here's our com …

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5 min read
Oct 28, 2016 12:00:48 PM

Customer Service: The Strategic Partnership Review

The partnership review is a long-term strategy that goes beyond a traditional account review. Ongoing customer relations …

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2 min read
Oct 14, 2016 1:00:00 PM

The Partnership Review — Account Management Is Not Part Time.

A Partnership Review is not just tactical; it's strategic. Account Review, Quarterly Business Review (QBR), Business Rev …

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3 min read
Aug 19, 2016 4:31:39 PM

Creating Raving Technology Fans – Our Four Word Formula

Does your technology partner have a formula for ensuring you become a technology FANATIC every step of the way? Today mo …

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2 min read
Apr 15, 2016 9:53:36 AM

Advanced Training Certifications... Are They Relevant or Just Chatter?

The study found that seventy-four percent (74%) of employees felt they were asked to do things on the job for which they …

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3 min read
Jan 28, 2016 9:55:47 AM

Speed of Service Equals Copier Uptime Equals Better Productivity

When office equipment experiences downtime, so does your office. Accurate, fast service puts you and your equipment back …

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3 min read
Dec 16, 2015 11:11:58 AM