When it comes to identifying business needs and how to achieve them with technology; you need a proven process. Here's ours.
We're going to help you discover yourself.
I know, that sounds weird coming from a copier dealer and managed network services company. I feel a little like a self-help guru typing that.
“We've got IT covered” is how we like to put it. That can sound so insufferably smug. However, we do know what we're doing and we know that we can help you.
However, I understand the skepticism. You're worried that we're just going to sell you what we sell – regardless of if it's a good fit or not.
Not true – especially since we've got a toolbox with enough equipment to meet a large variety of needs. We don't just have a hammer and nails. We've got rubber mallets, ball peen hammers, claw hammers, sledgehammers – and I'll just end that analogy there.
We know how to listen to you; filter what you say through our extensive experience; and then together identify a solution to help you grow your business.
The tool we use to do this is the technology assessment. I wrote about why we do assessments last week. This week, let's look at the process.
One of the hardest things about any technology planning is knowing where to start. How much do you really print? How many documents to you need to retrieve daily – and how much time is lost looking through file cabinets for those documents? Do you need to include your employees' mobile devices in your network security strategy?
The answers to those questions can be discovered – and unexpected opportunities for business process improvement revealed – when you have a well-established process.
When it comes to assessing the state of our customers' (and potential customers') business landscape, we don't start from scratch. We have a process that's streamlined and repeatable, yet flexible enough to identify real business needs.
Here's what the process looks like. Keep in mind that the assessment will vary depending on the type of assessment – managed print services, document management, or network management.
Many service partners will tell you they have all the answers. That's not true. We know how to ask the write questions so that we can find the answers for your particular business needs. But we need your help. There are seven elements that we've found that ensure a successful technology assessment – four of those explicitly depend on you:
What about the other three success elements? Here they are:
So there's a quick outline to your voyage to technology self-discovery with Datamax Texas. We don't have all the answers to begin with, but with your help we will by the end of our assessment process.