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Solution Management

Datamax understands that even the most advanced technology solutions in the world are of little value without ongoing support.  That’s why we are dedicated to delivering world-class solution management—far beyond the transaction. 

Every Datamax technology solution is backed by our Total Solution Management approach that helps our clients escape the worry, inconvenience and lost time associated with managing technology.  The Datamax Technology Management Alliance (DTMA)®, including DTMA® MFP Management, DTMA® Production Management, and DTMA® RIP Management offers industry defining service and support—in writing—for every facet of our digital printing solutions.  Plus, we’ve built client-empowering programs and guarantees into many of our agreements to ensure that we deliver what we declare, including:

• Total Care Maintenance
• Replacement Guarantee
• Response Time Guarantee
• MAXimizer System Training
• Lease and Purchase Upgrade Options
• Preventive Maintenance Guarantee

As a privately-held company, we are structured to be more agile and accessible regarding the needs of our clients.  We believe in getting the job done right the first time and are committed to enhancing the total client experience through our deliberate client connection strategies.  To learn more about Datamax’s Solution Management approach, please call us at 800.633.1526 or request more information online.